Monique Anderson Email & Phone Number

Palo Alto, California, Us

working to bring some cool new AI products to market 🚀🌗

San Francisco, California, Us

☉ Defined program tiers and co-sell strategy, as well as created external material and internal “roadshows” to expand Sales education on how to work with partners. Increased Twilio partner co-sell closed revenue by 104% in the first quarter.☉ Program Manager for new external-facing “Partner Command Center” (PCC) platform, enabling 3rd party businesses to partner with Twilio directly via a defined self-service interface and supporting data models. Worked directly with Product & Engineering teams to build out deal registration, co-sell, transactions & managed support. Converted 77% of existing partners to PCC in first 6 months of launch.☉ Built new Twilio Partner Master Services Agreement (PMSA) and Twilio Partner Program Policies from the ground up. Owned end-to-end composition of PMSA initial drafts, wireframes between Legal, Compliance, Finance, Tax, Privacy, and Billing.☉ Established Twilio’s first “Transactional Resell” and “Emerging Market Partnerships” programs, creating 122% additional co-sell opportunities for Twilio Sales through 2-Tier Distributors (SHI, CDW). Enabled Sales to penetrate Twilio’s challenging markets globally, and notably across public sector, healthcare & financial services.

San Ramon, California, Us

Recruiting, developing & scaling partners from across the world, to bring Dialpad's cloud communications solutions to Anywhere Workers, everywhere.VAR's | Consulting/ SI's | Strategic Alliances | MSP's | Distributors☉ Ownership of global channel strategy and programs development, across diverse routes to market and partners segments including : VAR, Consulting/ SI’s, Distributors, Master Agents, Strategic Alliances and OEM.☉ Grew channel program to an ecosystem of 124 new partners in Year 1, contributing to 48% of total sales pipeline and 29% of top-line company ARV bookings.☉ Designed partner quotas and performance-based incentives programs, to consistently increase partner activation by 35% QoQ.☉ Designed and execute all channel operations and systems to align internal business process and reporting, and support global go-to-market initiatives at scale.

Sunnyvale, Ca, Us

☉ Developed end-to-end Channel & Go-to-Market strategy, to re-position existing capabilities under a new SaaS tiered pricing model. ☉ Formalized and automated VAR distribution strategy, by implementing integrated channel partner onboarding, training and support workflows & systems : → Designed and launched new Community & Partner portal to offset Support services costs by 47%→ Increased efficiency of online sales funnel to increase qualified pipeline by 34% within the first 6 months.

Austin, Texas, Us

☉ CX Business Transformation☉ Enterprise Partnerships: $500M+ (Annual Revenue)☉ Channel Focus: High Technology {B2B & B2C - Manufacturing, Semiconductor, OEM Complex Equipment, OEM Consumer Electronics, Outsourced Services: Distribution/EMS/ OMD , Enterprise Software, Internet/ SaaS, Gaming☉ Strategic Accounts lead with ownership of end-to-end CX Cloud solution portfolio, & integrations expertise across: Marketing, Sales, Commerce & Service☉ Developed unique channel strategy to increase pipeline by 40% across High Tech industry areas : Manufacturing, Semiconductor, OEM, Software/ Internet.☉ Grew pipeline to $3.2 million ARR in first year, and achieved 103% of quota.☉ Advisor in deploying Oracle Marketing Cloud (Eloqua, Responsys, Compendium, Blue Kai) across North America Apps (NAA) sales development organization.☁ SALES CLOUD :: Customer Relationship Mgmt (CRM) | Sales Performance Mgmt (SPM)☁ MARKETING CLOUD :: Demand Generation | Revenue Performance Mgmt | Loyalty || [formerly: Compendium, Eloqua, Responsys & Blue Kai]☁ CPQ CLOUD :: Configure | Price | Quote || [formerly: Big Machines]☁ SOCIAL CLOUD :: Listen & Analyze | Engage/ Social Support | Publish || [formerly: Vitrue, Involver & Collective Intellect]☁ COMMERCE CLOUD :: eCommerce | Guided Search || [formerly: ATG, Endeca & Fat Wire]⦿ MASTER DATA MGMT (MDM) :: Customer Hub/ Product Hub | Enterprise Data Quality (EDQ)

San Francisco, Ca, Us

☉ Awarded Top Revenue Contributor in 2010 & 2011 ☉ Achieved 125% of quota, with closed recurring revenue made up 18% of company bookings☉ Owned growth initiatives for key channel partners (Hearst, MTV, Edelman, Publicis)☉ Launched new Partner Program for technical training and referral incentivization☉ Executed go-to-market for key ISV and SI/ Consulting partnerships

San Francisco, Ca, Us

☉ Grew annual software license renewals by 47%☉ Sold and managed over $500,000 of complex custom development☉ Manage complex product and solution sales process ☉ Expertly navigate RFPs, SLAs, procurement, and legal processes☉ Sold & managed revenue expansion of key Fortune 200 accounts (incl: Nike, MTV, and Microsoft)

☉ Created new brand identity, positioning, and segmentation☉ Launch marketing & partner programs to increase inbound leads by 50% in two fiscal quarters.☉ Defined target market and go-to-market plan for new services rollout

Foothill Ranch, California, Us

☉ Owned branding, PR, sales collateral & marketing budget ☉ Executed demand generation program to increase inbound leads by 3x QoQ, through highly integrated marketing campaign strategies (paid/owned/earned)☉ Created referral program and partner strategy leveraging industry consortiums & consulting ecosystem☉ American Public Works Association: Newsletter Editor-in-Chief

Newport Beach, Ca, Us

☉ Created and pitched interactive business proposals☉ Managed campaign production from conception through execution ☉ Leveraged actionable analytics to report and improve client ROI, and facilitate SEO & Media spends Accounts: AAA Mid-AtlanticFantastic Sams

Us

☉ Collected and analyzed case statistics☉ Conducted research and special studies around key cases☉ Contacted and facilitated witness communications

☉ Edited and constructed press releases and marketing kits ☉ Analyzed competitive product offerings in terms of features, benefits and price points.☉ Helped organize operational logistics of the 2005 Las Vegas auto launch

B.A., Communications + Economics

Education record