Anderson Dos Santos Email and Phone Number

• Gestão da equipe de projetos, área responsável pelas atividades de pré-vendas, estruturação e controle dos projetos desenvolvidos pela empresa, bem como atividades de pós-venda junto aos clientes.• Gestão da equipe de operações, área responsável pelas atividades de preparação das soluções (configurações de hardware e acessórios), serviços de campo (instalação, manutenções) a nível Brasil.• Elaboração do plano de estruturação de rede técnica de serviços.• Consultoria estratégica ao… Show more • Gestão da equipe de projetos, área responsável pelas atividades de pré-vendas, estruturação e controle dos projetos desenvolvidos pela empresa, bem como atividades de pós-venda junto aos clientes.• Gestão da equipe de operações, área responsável pelas atividades de preparação das soluções (configurações de hardware e acessórios), serviços de campo (instalação, manutenções) a nível Brasil.• Elaboração do plano de estruturação de rede técnica de serviços.• Consultoria estratégica ao cliente, identificando oportunidades de melhoria dentro do processo.• Treinamento de aplicação e operação junto aos clientes. Show less

Service supervisor with the main attributions:• Strategic management of service department, implementing news services activities with target to aggregate customer value and companies financial results.• Implementing field service process (Installation, commissioning and startups), up • Implementation of field service process (Installation, commissioning and startups), from the model proposal model up to delivery solutions according to specifications defined with commercial… Show more Service supervisor with the main attributions:• Strategic management of service department, implementing news services activities with target to aggregate customer value and companies financial results.• Implementing field service process (Installation, commissioning and startups), up • Implementation of field service process (Installation, commissioning and startups), from the model proposal model up to delivery solutions according to specifications defined with commercial area.• Definition and check KPI’s• Technical service project management, controlling scope of supply, costs and deadlines.• Management of internal employees (hiring, training, feedbacks, HR tests and etc);• Management of service companies at field service jobs;• Operation and financial budget elaboration;• Support other business areas as product engineering, commercial and proposal;• Technical visit together with international suppliers (Germany)• Implementing 5S methodology; Show less

Responsible for technical assistance (laboratory maintenance), employee management, process control, customer negotiation and technical contact with spare parts suppliers.Elaboration and control KPI’s and management reports.

Technical Coordinator in charge of technical assistance and assembly products:• Technical representative at CREA –Regional Engineering Council, ABINEE;• Strategic management of technical assistance (São Paulo and Ilhéus cities);• Elaborating and update Master Production Schedule and Material Requiring Plan;• Elaborating and reviews operational process and KPI’s• Employee management (hiring, training, feedbacks and etc);• Technical visit together with international… Show more Technical Coordinator in charge of technical assistance and assembly products:• Technical representative at CREA –Regional Engineering Council, ABINEE;• Strategic management of technical assistance (São Paulo and Ilhéus cities);• Elaborating and update Master Production Schedule and Material Requiring Plan;• Elaborating and reviews operational process and KPI’s• Employee management (hiring, training, feedbacks and etc);• Technical visit together with international suppliers (Korea)• Technical negotiation with OEM manufacturers to support with spare parts, update firmware kit, software and technical support;• In charge on SAP Implementing on Assembly and Repairing laboratory and work as a key user; Show less

• Technical Preventive and Corrective maintenance in CNC machines;• Customers Technical support ;

• Technical teacher for electronics, mechatronics and telecommunications courses.

• Equipment calibration in telecommunications, electricity areas (power supply, oscilloscopes, power meter and generators and others), as well adjusts and repair.• Internal guide elaborating and in charge for building maintenance;

• Equipment calibration in telecommunications, electricity areas (power supply, oscilloscopes, power meter and generators and others), as well adjusts and repair.• Internal guide elaborating and in charge for building maintenance;