🌱 BAYER by MaxxiPlayed a pivotal role in a project aimed at establishing an AWS datalake. My responsibilities encompassed understanding client scenarios and objectives, conducting discovery, and prototyping deliverables using UX Research techniques. I also use SQL to create optimized views for dashboards, employed Tableau to develop interactive dashboards, and undertook the ongoing maintenance and monitoring of delivered dashboards. Additionally, I tracked user engagement to ensure the effectiveness of the dashboards in meeting client needs.

💻 SAMSUNG by Five ActsAssignment in the market intelligence area, my role was crafting detailed dashboards for comprehensive insights into brand performance in physical retail and e-commerce. My responsibilities included not only the development of these performance-monitoring dashboards but also the continuous refinement and optimization to ensure relevance and precision in tracking the brand's trajectory in diverse retail channels.🔴 CLARO BRASIL by Five ActsI joined the churn team within a dynamic and agile squad, where I had the opportunity to develop a series of dashboards to visualize contract terminations and customer loss scenarios. I contributed by providing solutions that surpassed basic requirements, incorporating customer clustering, identification of outliers, and behavioral patterns analysis based on demographics and seasonality.🚘 VOLKSWAGEN by Five ActsManagement and monitoring of Tableau servers, ensuring they were consistently updated to the latest version and operated in accordance with the platform's high-quality standards.🩺 SECRETARIA DA SAÚDE DO ESTADO DE SÃO PAULO by Five ActsTraining and mentoring on the data analysis tool for various employees of the Health Department of the State of São Paulo.

Creation of interactive dashboards for managerial information visualization using Tableau software: from project scope planning, database handling, to the delivery of the final dashboard version; Modification, enhancements, and direct support of the BI solution to clients of all sizes and various sectors.

Maintenance of hardware/software; Printer management; Creation and maintenance of email accounts; Addressing user inquiries and general problems; Inventory management of desktops and laptops; User offboarding from the company's system; Report creation for better IT department management; Troubleshooting in the Microsiga ERP system.

Creation and maintenance of users in Active Directory; Printer management; Creation and maintenance of email accounts; Organization of user software licenses; Maintenance of hardware/software for user PCs; Monitoring all company backups; Addressing user inquiries and problems in general; Inventory management of desktops and laptops; User offboarding from the company's system; Report creation for better IT department management; Creation of the special 50th-anniversary company logo.