Consultor De Business Intelligence
São Paulo E Região, Brasil
💻 SAMSUNG by Five ActsAssignment in the market intelligence area, my role was crafting detailed dashboards for comprehensive insights into brand performance in physical retail and e-commerce. My responsibilities included not only the development of these performance-monitoring dashboards but also the continuous refinement and optimization to ensure relevance and precision in tracking the brand's trajectory in diverse retail channels.🔴 CLARO BRASIL by Five ActsI joined the churn team within a dynamic and agile squad, where I had the opportunity to develop a series of dashboards to visualize contract terminations and customer loss scenarios. I contributed by providing solutions that surpassed basic requirements, incorporating customer clustering, identification of outliers, and behavioral patterns analysis based on demographics and seasonality.🚘 VOLKSWAGEN by Five ActsManagement and monitoring of Tableau servers, ensuring they were consistently updated to the latest version and operated in accordance with the platform's high-quality standards.🩺 SECRETARIA DA SAÚDE DO ESTADO DE SÃO PAULO by Five ActsTraining and mentoring on the data analysis tool for various employees of the Health Department of the State of São Paulo.
