Anders Pierson Email and Phone Number
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Director of Account Management with strengths in customer service, time management and the ability to quickly learn new skills when necessary.
Caffe Vita
View- Website:
- caffevita.com
- Employees:
- 95
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Account Manager And Sales Representative NortheastCaffe VitaNew York, United States
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Director Of Account ManagementIrving Farm New York Mar 2022 - PresentNy, Ny, Us- Lead and coach service technician and account management teams to successful outcomes for customers- Review and approve customer support scheduling and take action as necessary to resolve customer support issues- Utilize all information available including financial reports, information systems and equipment innovations to inform recommendations and actions- Provide thoughtful recommendations and guidance for sales team when necessary- Optimize CRM integration for account management and support teams- Project manage and implement corporate programs- Complete or delegate customer support tasks (account visits, service calls, preventative maintenance, equipment recommendations) as needed- Optimize customer support with other support resources (sales, accounting, analysis, production, marketing) -
Head Of Account ManagementIrving Farm New York Mar 2021 - Mar 2022Ny, Ny, Us- Lead and coach service technician and account management teams to successful outcomes for customers- Review and approve customer support scheduling and take action as necessary to resolve customer support issues- Utilize all information available including financial reports, information systems and equipment innovations to inform recommendations and actions- Provide thoughtful recommendations and guidance for sales team when necessary- Optimize CRM integration for account management and support teams- Project manage and implement corporate programs- Complete or delegate customer support tasks (account visits, service calls, preventative maintenance, equipment recommendations) as needed- Optimize customer support with other support resources (sales, accounting, analysis, production, marketing)
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Technical Services ManagerIrving Farm New York Nov 2018 - Mar 2021Ny, Ny, Us- Oversee and dispatch service team- Manage service calls, preventative maintenance and vendor relationships- Maintain service shop, parts/equipment inventory, special projects and budget forecast- Lead technician for the NYC area
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Service TechnicianIrving Farm New York Apr 2014 - Nov 2018Ny, Ny, Us- Provide technical and educational support for coffee equipment maintenance and use- Repair espresso machines, brewers and grinders both on-site and in a workshop- Bench test and install espresso and coffee equipment- Perform preventative maintenance for all New York City-based wholesale accounts
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BaristaIrving Farm New York Apr 2013 - Jun 2016Ny, Ny, Us- Barista trained in both proprietary Irving Farm and SCAA standard espresso practices
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Manager / SalesZen Bikes Nyc Apr 2010 - Apr 2013Lead salesperson responsible for sales and training; cataloged, tracked and maintained inventory of bicycles and accessories; diagnosed and managed service of all bicycle components
Anders Pierson Skills
Anders Pierson Education Details
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Central Connecticut State UniversityMusic Theory And Composition
Frequently Asked Questions about Anders Pierson
What company does Anders Pierson work for?
Anders Pierson works for Caffe Vita
What is Anders Pierson's role at the current company?
Anders Pierson's current role is Account Manager and Sales Representative Northeast.
What is Anders Pierson's email address?
Anders Pierson's email address is an****@****arm.com
What is Anders Pierson's direct phone number?
Anders Pierson's direct phone number is +121220*****
What schools did Anders Pierson attend?
Anders Pierson attended Central Connecticut State University.
What skills is Anders Pierson known for?
Anders Pierson has skills like Specialty Coffee, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Powerpoint, English, Windows, Research, Outlook, Photoshop, Budgets.
Who are Anders Pierson's colleagues?
Anders Pierson's colleagues are Toby Jones, Kyle Ford, Emma Sintz, Isabella Bastiani, Izzy Guymon (He/him), Jasyn Byrum, Cristina Endicott.
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