A proven leader with exceptional line leadership, resource management, sales management, learning & development and HR skills. Proven and sustained sucess at all levels and in different geographical areas.Has successfully run retail areas on balanced scorecard including sales, service, operations and people and has consistently been successful. Teams have ranged from 30 to 300Has developed and delivered several large scale training programmes including responsible lending, outbound sales training, making referrals & leadership trainingHas also worked in HR covering D&G including experience of tribunal work, performance management cycle, recruitment, absence management, restructuring programmes(TUPE) & employee opinion surveys programmesHas completed internal training in project management, recruitment, training delivery, health & safety, employment law, sanctions, financial legislation and competition lawAn expert in creating supporting and developing high performing teams.