Marketing & Operations Manager
Managed and handled the day-to-day operations demonstrating strong organizational skills and a proven ability to multitask effectively, ensuring the completion of diverse tasks working to find solutions to maximize efficiency and revenue. Digital Marketing: created and managed company’s website, SEO, email marketing campaigns and social media;Events Management: designed booth layout; managed all aspects of trade show logistics, from initial planning to execution, including scheduling, setup, and teardown; coordinated vendors to ensure timely delivery of materials and services; oversaw on-site operations; developed and executed lead generation strategies; coordinated staffing requirements, from recruiting and training event staff to managing schedules and responsibilities during the events; created and managed the production of marketing materials, including brochures, banners, and digital assets, ensuring consistency with the events branding and messaging; organized comprehensive travel plans for key participants and team members, including transportation, accommodations, and itinerary management.eCommerce fulfillment: uploaded products data to the system/portal; processed orders from receipt to dispatch; managed and monitored inventory; managed returns, including inspecting returned products, processing refunds and exchanges.International and Domestic Sales: maintained and grew relationships with key customers, distributors, and partners to foster loyalty and drive repeat business; oversaw the entire sales process from lead generation to closing deals, ensuring timely and accurate delivery of products and services; stayed updated on global economic trends, trade policies, and industry developments that could impact sales activities.Accounts payable and receivable: handled the full cycle of accounts payable and receivable activities, ensuring accurate recording, processing, and reporting of financial transactions utilizing QuickBooks Enterprise and Online.
