As the COO and Project Manager at Translations in Motion, LLC, I lead the charge in operational excellence and strategic expansion across our comprehensive language services, encompassing both translation and interpreting. With a solid grounding in project management and extensive experience in the nuances of multilingual translation and interpreting processes, I ensure the seamless execution of a wide array of projects. My leadership role is crucial in upholding our commitment to quality, accuracy, and cultural appropriateness in every service we provide, guaranteeing exceptional results and client satisfaction across all languages and interpreting assignments.

Director of non-profit medical interpreter and translation agency Achieved double-digit growth in appointment numbers for three consecutive years, without increasing full-time staffSigned contracts with two new hospital groups and maintained contract with the largest hospital group in WNCGrew partnerships with local AHEC to offer 40-hour CCC Interpreter Training75% success rate in being awarded grantsResponsible for program budget

Screened low income, uninsured patients for eligibility into managed charity care program for residents of Buncombe County.

Vendor and client management for onsite medical interpreter network. Recruitment, retention, and training of new vendors and clients, phone interpreting, dispatching interpreters to 17 WNC counties.

Vendor manager for 200+ linguistic software testers. Locating and scheduling resources for software testing, maintaining schedule books, bookkeeping, recruiting.

Operations for a medical interpreter network in Western North Carolina. Occasionally interpreted between Spanish and English.

Sales position at an independent bridal boutique. Some bookkeeping and wedding planning.

Mediation between incoming college freshman and their adviser professor.