• Spearheaded the implementation of bi-weekly team meetings to increase feedback consistency and team cohesion. • Designed and implemented a unified speech feedback form to allow for data collection and feedback consistency between both the online mentors and the ground mentors.• Began the process of implementing a database system for the lab to allow for easier collection of quantitative data for research applications.

• Scripted, Designed, Recorded, Edited, and Published an educational video used in the online COM 225 class adhering to brand standards. • Provided asynchronous constructive feedback to online public speaking students to hone their speaking skills.

Mentor other students in public speaking and presentations by offering positive feedback and constructive criticism.

Analyzing clinical criteria, data entry, creating and compounding clear, concise, detailed notes, Interpretation and evaluation of requests, answering incoming calls, making outbound phone calls, using time management to meet goals, working as part of a team, working independently, determining whether drug specific criteria has been met, punctuality, making decisions.

Data entry, filling prescriptions, making and receiving phone calls, customer service, client profile maintenance, doctor profile maintenance, insurance billing, inventory management, compounding prescription medications, Microsoft office tasks (excel and word), sterilization of work areas according to COVID protocols, retail transactions.

Data entry, transcribing voicemails, making and receiving phone calls, customer service, client profile maintenance, doctor profile maintenance, insurance billing, inventory management, compounding prescription medications, Microsoft office tasks (excel), and transactions.

Account management, front office upkeep, phone calls, paperwork filing and maintenance, email handling.

Customer service, teller transactions, data entry, phone calls, maintain cash drawers with high levels of accuracy.