• Supervised daily assigned area to provide leadership and guidance to team members under purview working to meet/surpass daily KPI’s.• Monitored areas for standard of work and safety.• Utilized external department collaboration daily.• Lead by example with compassion, empathy, motivation, and inclusivity.• Worked with HRBP mentor to shadow HR department and develop career path toward transitioning into Human Resources.

• Obtained RC Lift and Clamp certifications.• Obtained trainer certifications for personnel and PIT (powered industrial trucks) equipment.• Gaining leadership experience through coordination with management and other departments while working as a dock captain on the inbound team.• Working through a career/professional development course to expand on growth and leadership.

• Performed duties to recruit, interview, train, and supervise interns.• Built a well-rounded experience for interns by writing a formal handbook, producing educational materials, and developing cross-training opportunities.

• Navigated calls and emails according to company policy, maintained ongoing cases, conducted follow-ups, and scheduled appointments with staff resources in mind while using a confidential client information database.• Conducted investigations, interviewed potential suspects, executed search warrants with other staff, departments, and agencies, impounded animals and other evidence, wrote case documents, and filed criminal charges.• Provided education, resources, and services to community members who benefited from additional support, including those experiencing disabilities, physical and mental health concerns, substance use, socio-economic challenges, homelessness, racism, and cultural differences.• Linked clients with partner agencies and interdisciplinary teams, such as law enforcement, social workers, health departments, and code enforcement, with the aim of improving their health and overall quality of life.• Clearly communicated in various settings, de-escalated situations, and empathized with difficult circumstances.

• Positioned as squad leader at the Specialist (E-4) rank due to exceptional work ethic and leadership skills, a year prior to promotion to Sergeant (E-5).• Oversaw activities directly related to aircraft maintenance and services, including preparing schedules and assigning duties.• Exhibited leadership by supervising multiple teams of soldiers in various tasks and trainings, including major maintenance inspections.• Conducted monthly counseling sessions with team members to discuss goals and progress.• Provided direction and guidance for soldiers in personal and professional matters related to job performance. • Reviewed disciplinary forms with soldiers and formulated time-based action plans for improvement.• Highly organized and detail-oriented; Maintained a company inventory of over 2,000 items without loss.• Received an honorable discharge from the Army on 08 February 2015.