Currently doing 3 days a week. Doing Technical and On-page SEO work with the view to maintain and increase organic and paid traffic through various channels.

- DNS management for a portfolio of clients- Web hosting Setup, CMS setup of choice, (most clients preferred shopify or wordpress)- Email Setup using either Cpanel or Gsuite.- Create half yearly marketing calendars and campaigns for clients. Distribution of marketing material across social media, EDMs and website.- Setup website to match marketing campaigns, eg product discounts, gift cards, coupons- Setup EDMs through Klaviyo / Mailchimp / Constant Contact. Analyse flow of EDMS and automation for improvement on ROI.- Daily Technical SEO rundown, Google Adwords analysis and tweaking.Maintaining multiple client’s marketing / SEO / SEM effectively with monthly reports provided to clients.

2018 - Afterpay Rollout online, then Retail stores8%+ in yearly organic traffic2016-2017 - 48% increase in online revenue2017-2018 - 74% increase in online revenue2018-2019 - 45% increase in online revenue 2019-2020 - 56% increase in online revenue(year to be completed)POS and VOIP setup for 3 new store locations.Daily SEO maintenance of business website. December 2015 - Head Office Relocation / IT Setup / Roll out of VOIP system, first for the business.Monthly Marketing Campaign for Retail stores.EDM's creationscreated solutions for internal issues such as downpacking information, assisted in the rollout of new technology for the business such as label applicator + labelling software rollout.

Biggest achievement - Fixing Barnes' NOINDEX NOFOLLOW issue and thus allowing the site to be index, stats increased tenfold.

Daily maintenance of the website. Run through SEO strategy & maintain the company twitter channel. Did web design on the site which consisted of HTML, CSS and Javascript. Maintain the public site communication with the backend warehouse/purchasing system. Monthly or ad-hoc changes to the intranet site which is rolled across more than 90 stores.• Extracting and reporting on data from web analytics. For site and eDM• Analysing data such as Google Analytics, Webmasters tool & Clicktale for the purpose of understanding brand growth and performance.• Help strategize best practices for the website redesign• Handset and Modem testing for online sales• Ensure all systems that support the online function are maintained and up to date, in line with business objectives and growth.• Suggest improvements to make the channel more efficient and effective• Monitor and report on social networks and other sites which present opportunities or issues to our business.• Maintaining twitter account.• Add new tools, applications and services to our sites which create a better user experience and more loyal customer• Keep the shopping cart up to date from a SKU/Pronto point of view• Suggest technology changes to keep in line with the business’ monthly technology releases• Implement back office initiatives which support monthly sales campaigns

• Assisting Mumbai with Mobile Experts transfer. Knowledge system into VHA database.• Supporting Mobile Expert Team as a senior figure within the team.• Supporting and Testing Mobile Broadband Products before launch.• Doing extensive diagnostic modem testing with manufacturers. • Created experts.crazyjohns.com.au for the team which is a collective of all the information that Mobile Expert uses from day to day.• Supporting Contact Centre with all general account, mobile phone and broadband enquires.• Supporting stores with general point of sale application, handset setup and billing enquires• Handset flashing and manual upgrade processes. Eg Manual update on Android handsets.• Assistances with online enquires in relation to broadband/handsets.

• Supporting Contact Centre with all general account, mobile phone and broadband enquires.• Supporting stores with general point of sale application, handset setup and billing enquires

• Customer Service Representative for large broadband company providing technical support.• Attrition Steering Group to help reduce attrition in the company and to bring morale up.• Senior agent, providing support to other agents on the floor.

• Web designer for local community project.• Team Leader, maintain and instructed a group of people to meet deadline on project.

• Sales person, sold computer packages and parts.• Technician built packaged pcs, repair pcs for individuals and local businesses.