Andi Lewis

Andi Lewis Email and Phone Number

Director of UX Research and Design @ Intrado
Capitola, CA, US
Andi Lewis's Location
Capitola, California, United States, United States
Andi Lewis's Contact Details
About Andi Lewis

As a Director of UX Research and Design, I lead high-performing teams to create impactful user experiences (UX) across digital products, enterprise solutions, and brand experiences. My strategic vision translates business goals into user-centered design (UCD) solutions that drive growth.

Andi Lewis's Current Company Details
Intrado

Intrado

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Director of UX Research and Design
Capitola, CA, US
Andi Lewis Work Experience Details
  • Intrado
    Director Of Ux Research And Design
    Intrado
    Capitola, Ca, Us
    View
  • Intrado
    Director Of Ux Research And Design
    Intrado May 2022 - Present
    California, United States
    -LifeHub (new product)Led the development of a next-generation, browser-based application to streamline 911 call handling for PSAPs, improving efficiency and emergency response. This innovative solution features an intuitive, feature-rich interface with real-time translation, transcription, multimedia support (including live video streaming), and text-to-911 capabilities. These features will empower PSAPs to gather critical information faster, improve situational awareness, and expedite emergency response. Additionally, real-time translation and text-to-911 options can help overcome communication barriers and ensure timely assistance for all callers. Scheduled to launch in January 2025, this application has the potential to revolutionize 911 call handling.-ECaTS application refreshLed a user-centered redesign of the ECaTS application, a critical tool for PSAPs managing 911 calls. The redesign involved user interviews, usability testing, and iterative design cycles, focusing on simplifying access to critical information. By prioritizing frequently used reports, creating a more intuitive interface, and incorporating features like a searchable report library, the ECaTS application is expected to significantly improve PSAPs' ability to understand 911 call performance and make data-driven decisions.-SchoolMessenger application redesign Led the complete visual refresh and user flow redesign of the SchoolMessenger Sender and Communicator applications prior to PowerSchool's acquisition. The streamlined workflows for message creation, scheduling, and delivery were validated through extensive user testing with a large group of customers, ensuring a user-friendly and efficient experience.
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  • Intrado
    Director Of Ux Research & Design (Intrado / Notified)
    Intrado Sep 2021 - Apr 2022
    Remote
    View
  • Intrado
    Director Of Ux Design ( Schoolmessenger / West / Intrado)
    Intrado Aug 2015 - Sep 2021
    Scotts Valley, California, United States
    View
  • Cisco
    Lead Interaction Designer - Cloud Virtualization Group
    Cisco Mar 2015 - Aug 2015
    San Jose, Ca
    View
  • Osi Enginerring
    Sr. Ux Design Consultant For Cisco
    Osi Enginerring Aug 2014 - Mar 2015
    Santa Clara
    View
  • Convergence Consulting
    User Experience Design Consultant
    Convergence Consulting Jul 2013 - Jul 2014
    Remote
  • Thunderhead
    Independent Consultant
    Thunderhead Apr 2013 - Jul 2013
    Manchester, Nh
  • Measured Progress
    User Experience Design Manager
    Measured Progress Jun 2010 - Mar 2013
    Dover, Nh
    View
  • Forgerock
    Independent Uxd Consultant
    Forgerock Nov 2011 - Dec 2012
    Remote
    View
  • Openpeak Inc.
    Senior Interaction Designer
    Openpeak Inc. Feb 2010 - Jun 2010
    San Francisco, Ca - Remote Employee
  • Sun Microsystems
    Senior Interaction Designer
    Sun Microsystems Feb 2008 - Feb 2010
    Santa Clara, Ca - Remote Employee
    View
  • Roundbox Global
    Sr. User Experience Designer
    Roundbox Global Jun 2007 - Feb 2008
    Atlanta, Ga - Remote Employee
  • Verisign
    Sr. Interaction Designer - Consultant
    Verisign Feb 2007 - May 2007
    Santa Cruz, Ca
    View
  • Riverside Publishing
    Sr. Interaction Designer - Consultant
    Riverside Publishing Aug 2006 - Nov 2006
    Chicago, Il - Remote Consultant
    View
  • Adaptive Path
    Contractor - Interaction Designer
    Adaptive Path Mar 2006 - Jul 2006
    San Francisco, Ca
    View
  • Studio Holladay
    Ui Consultant
    Studio Holladay Jun 2005 - Sep 2005
    Monterey, Ca
  • Ctb / Mcgraw-Hill
    Sr. Interaction Designer
    Ctb / Mcgraw-Hill Apr 2003 - Aug 2005
    Monterey, Ca
    View
  • Independent Consultant
    Interaction Designer - Contractor
    Independent Consultant Jan 2002 - Apr 2003
    S.F. Bay Area, Ca
  • Kpmg Consulting/Metrius
    Information Architect
    Kpmg Consulting/Metrius May 1999 - Aug 2001
    San Francisco, Ca
  • Egreetings Network
    Use Case Developer - Interaction Design - Qa - Tech Support
    Egreetings Network Aug 1998 - May 2000
    San Francisco, Ca

Andi Lewis Skills

User Experience User Interface Design Information Architecture Interaction Design User Centered Design User Experience Design User Interface Usability Testing Wireframes Agile Methodologies Usability User Research Mobile Applications Human Computer Interaction Management Usability Engineering Product Management Heuristic Evaluation Web Applications Scrum Contextual Inquiry Experience Design Rapid Prototyping Saas Information Design E Learning Persona Mobile Design Omnigraffle Task Analysis Wire Framing Design Strategy Visual Design Design Thinking Accessibility User Scenarios User Experience Testing End User Research Paper Prototyping Content Strategy User Stories Service Design Web Application Design Web Standards Cross Functional Team Leadership Axure Participatory Design Card Sorting Iterative Design Ethnography

Frequently Asked Questions about Andi Lewis

What company does Andi Lewis work for?

Andi Lewis works for Intrado

What is Andi Lewis's role at the current company?

Andi Lewis's current role is Director of UX Research and Design.

What is Andi Lewis's email address?

Andi Lewis's email address is an****@****ger.com

What is Andi Lewis's direct phone number?

Andi Lewis's direct phone number is +183140*****

What skills is Andi Lewis known for?

Andi Lewis has skills like User Experience, User Interface Design, Information Architecture, Interaction Design, User Centered Design, User Experience Design, User Interface, Usability Testing, Wireframes, Agile Methodologies, Usability, User Research.

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