Andi Williams Email & Phone Number

Columbus, Ohio Metropolitan Area

• Support the Renewals team with exceeding monthly/quarterly financial targets
• Responsible for quoting of Maintenance/Subscription Renewals for an assigned territory
• Supervise email requests, tasks, and questions received in a general mailbox and taking the correct action on them in a timely fashion
• Collaborate with the Renewals Team to package and present quoting proposals to customers - SME for high profile product - Train all incoming new hires on product and procedures related to high profile product
• Quote complex contracts for multiple products with usage and price increases
• Provide timely proposals and quotes in line with terms of customer and/or partner agreements

Cincinnati Area, KY

• Managed annual renewal opportunities seeking to increase revenue and expand product mix within a book of business that included 100 customers in the healthcare, manufacturing and finance verticals- Responsible for $4.5.
• Responsible for all tasks related to renewal process including contract negotiation, pricing, cross-functional coordination, administration, and customer communication
• Negotiated incremental contract value and term-length directly with customer
• Collaborated with Account Management and Customer Success teams to ensure retention of active subscriptions
• Provided accurate weekly and monthly updates on sales activities, forecasts and pipeline reviews for managers by creating reports via Salesforce, Clari and other organizational sales tools

• Collaborated with Account Managers, Sales Operations and Liferay management team to ensure that all deals were processed in a timely and accurate manner
• Managed the daily order form and pricing approval policies and assisted the Account Managers with drafting and delivering order forms to their customers
• Maintained an agreed upon Service Level Agreement (SLA) on deal turnaround times
• Ensured data accuracy and completeness in Salesforce
• Managed multiple vendors, including security, cleaning services and supplies; driving reduced costs for the organization

Cincinnati, Ohio

• Provided support to outside sales representatives.
• Communicated directly with customers in a fast-paced and ever- changing environment.
• Processed customer orders, quotes, vendor purchase orders, and quote requests.
• Managed and processed order status reports, reorders, and backorders.
• Maintained document filing system.
• Handled and resolved customer requests, issues, and problems in a professional and timely manner.

Cincinnati, Ohio

• Responsible for successfully facilitating the on boarding and administrative management of new and existing GE Digital and Global Alliance Partners.
• Manage all incoming sales leads for GE Digital Channel Partners including the setup, tracking and approval of deals and converting them to opportunities for the Global sales team.
• Manage incoming partner applications including checking compliance, partner creation and account activation.
• Alliance partner contract management.
• Key contact for inquiry management, support cases and GE Digital Partner mailbox.

• Generated and closed new sales opportunities in the payroll outsourcing industry.
• Provided account management and consultative services focusing on relationship building and revenue growth.
• Consistently sought new opportunities via inbound and outbound calls, composed and sent emails to new and existing customers.
• Managed pipeline via Salesforce CRM.* Successfully managed over 200 accounts.* Sold over $50,000 in payroll products.

Cincinnati, Ohio Area

• Generated and closed new sales leads in the mobile technology industry. - Increased annual sales by 25%
• Provided account management and consultative services focusing on relationship building and revenue growth.
• Consistently sought new opportunities via inbound and outbound calls, composed and sent emails to new and existing customers. Focusing on resellers, end users and OEMs.
• Worked closely with management to develop marketing strategies for promoting new products.
• Worked with design team and customers to develop custom accessories.
• Successfully maintained over 100 accounts. Managed pipeline via ACT! CRM.

Covington, KY

• Managed business relationships with customers by retaining existing revenues and identifying and closing new business for incremental revenue.
• Worked with clients to transition from existing platform to updated platform.
• Acted as liaison between clients, technical support, and designers to help customers manage their website to increase revenue and web presence.
• Managed pipeline and generated weekly sales reports via Salesforce.
• Generated over $250,000 in new revenue for SaaS products.
• Successfully managed over 30 accounts consisting of over $100,000 monthly recurring revenue.

Cincinnati, Ohio Area

* Marketed and sold a variety of financial products.* Generated $5 million in annual online sales by creating and delivering 13 million targeted e-mails per month to existing and potential customers via various ESP's (ie. Silverpop and Exact Target).* Created new in-house sales materials and set-up all necessary back-end systems to support all new product.