Andjelija Tanasijevic Email & Phone Number

Belgrade, Serbia

• In a leading role, the forefront of advocating for human and minority rights was embraced, focusing on empowering marginalized groups such as veterans, women, youth, and persons with disabilities. The transformation of.
• Leading the "DA RAT ZAUVEK OSTANE SAMO IGRA (PROBOJ SOLUNSKOG FRONTA)" project, securing 6.1 million RSD from MINRZS, focusing on education and commemoration of historical events.
• Directing the "VIRTUELNI MUZEJ SRPSKOG RATNIKA" projects (Editions 1 & 2) with a total budget of 5.9 million RSD, creating digital platforms to promote Serbia's military history.
• Championing the "U KORAK SA DIGITALIZACIJOM" initiative with a 300,000 RSD budget, advancing digital literacy and inclusion for persons with disabilities, fostering societal integration.
• Implementing "Daleč proč od doma - Daleko od kuće" with 200,000 RSD, aimed at promoting diversity acceptance, especially in the West Balkan region.Roles included bridging communication between over 240 organizations.

Serbia

• Overview: Play a pivotal role in bridging investment opportunities between Serbia and international investors, while maintaining diplomatic relations and facilitating educational enhancements for various firms within.
• Investment Facilitation and Diplomatic Relations: Inform and advise foreign investors on mutually beneficial opportunities within Serbia, ensuring sustainable economic partnerships and maintaining diplomatic relations.
• Educational Reinforcements and Training: Outsource and provide educational reinforcements for Serbian firms, enhancing their operational capacities and international competitiveness.
• Vocational Training in English and Cosmetology: Develop and deliver comprehensive training programs in English language and cosmetology, addressing the vocational needs of diverse communities and enhancing their skill.
• Cross-border Educational Projects: Successfully developed and implemented cross-border educational and business development projects, fostering international partnerships that have led to the establishment of.
• Impact: Through strategic partnerships and dedicated vocational training initiatives, significantly contributed to the professional development of individuals in Serbia and abroad, promoting cultural exchange and.

Beograd, Srbija

• Leadership in Vocational Training: Spearhead the development and accreditation of vocational training programs, including Digital Marketing and EU Funds Management, ensuring alignment with the European Qualifications.
• Curriculum Development and Quality Assurance: Actively involved in the strategic redesign of curricula to maintain relevance and adherence to VCC standards, emphasizing the integration of formal, informal, and.
• Schedule Coordination and Recordkeeping: Responsible for contacting and coordinating the schedules of trainees for various VCC trainings and activities recognized by JPOA (Publicly recognized organizers of adult.
• Promoting Lifelong Learning and Mobility: Through strategic program development and quality education, have facilitated professional development and lifelong learning for over 5000 participants, significantly enhancing.
• Mission-Driven Leadership: Guided by the mission to "Support the development of vocational training and promote cooperation between formal, informal, and non-formal education for mobility and lifelong learning," my.

Serbia

• Overview: Promote and enforce professional and educational growth among the unemployed, marginalized groups, and students, with a focus on entrepreneurship and support for persons with special needs. Oversee the.
• Comprehensive Project Coordination: Serve as the acting project coordinator for all projects since 2012, overseeing initiatives that enhance the capacities and roles of veterans, individuals with disabilities, and.
• Quality Assurance and Standards Maintenance: Ensure adherence to the CPV standards across all programs, contributing to the high-quality execution and impact of vocational training and support services.
• Program Implementation and Management: Facilitate the implementation of projects received from various ministries as well as self-financing projects, including:
• "Nauči-Odluči-Kreni-Pokreni" & "Mogućnosti korišćenja EU fondova za razvoj programa OSI":Coordinated vocational training and EU funds utilization workshops for veterans and persons with disabilities, directly impacting.
• Client: Veterans and persons with disabilities.

Grad Beograd, Centralna Srbija, Serbia

• Overview: Drive the organization and implementation of the Festival of Roma Culture and Activism (FRCA), focusing on fundraising, project management, and public relations to promote cultural preservation and.
• FRCA Festival Organization and Management: Lead the comprehensive organization and execution of the FRCA, including fundraising, project management, venue and artist scheduling, and financial orchestration, ensuring.
• Cultural Advocacy and Inclusivity: Successfully organized the annual FRCA, highlighting the significance of Roma cultural preservation and inclusivity. This involved extensive coordination of fundraising, project.
• Strategic Communication and Collaboration: Served as the primary communication liaison between financiers, organizational leadership, and community partners, fostering relationships that supported the festival's.
• Project Implementation and Visibility: Executed projects received from various ministries and self-financed initiatives, enhancing the visibility and impact of Roma culture through strategic media campaigns and public.
• Impactful Cultural Programs: Directly impacted over 20,000+ participants through artistic programs and roundtable discussions focusing on Roma women's economic empowerment and the business model of social enterprises.

Berlin, Germany

• Overview: Served as an assistant to curator Dragan Ristić in the RomArchive project, a digital archive aimed at making Roma cultures and histories visible and countering stereotypes with an arts and culture narrative..
• Curatorial Assistance: Provided comprehensive support to the curator, facilitating the coordination and implementation of project objectives within the Theater Section.
• Logistics Management: Managed all logistics for participants involved in the Theater Section, ensuring seamless collaboration and participation across various stages of the project.
• Translation and Interviews: Conducted essential interviews and translated all related content from Serbian into English, contributing to the accessibility and international reach of the archive.
• Collection and Digitization: Enforced stringent guidelines for the collection and digitization of materials, guaranteeing the preservation and quality of content included in RomArchive.
• Accounting and Recordkeeping: Handled all financial documentation and recordkeeping for the curatorial section, ensuring transparency and accountability in project execution.Impact: Played a pivotal role in the.

• Prepared and executed routine, timed, and stat venipunctures for the entire hospital and outpatient area.
• Exercised tact and persuasiveness in obtaining patient demographics data.
• Answered and triaged phone calls to appropriate personnel.
• Received, registered and entered orders on incoming client specimens and outpatient specimens.
• Upheld and exceed the hospital’s customer service standards as well as performed error-free data entry and order entry through the laboratory and hospital computer systems.

• Regularly dealt with patient satisfaction issues, billing errors, and coding errors.
• Trained newly hired employees, as well as staff from new clients’ offices.
• Obtained and verified demographic and insurance data.
• Corrected discrepancies in orders and data.
• Prepared/up kept/performed quality control on all devices in lab area

• 2000 - 2002 Phlebotomist
• Prepared routine venipunctures on the night shift
• Corrected errors between interfacing computer systems
• Prepared and delivering lab reports to outpatient desks.2000 Office Assistant
• Managed all aspects of medical records, from composing new patient charts to filing charts and papers to discharging expired charts from the computer system
• Registered new patients, answered incoming doctor, patient and client phone calls and triaged them to the appropriate personnel

• Team Oversight: Supervised 6-10 telemarketing employees, maintaining personal telemarketing and salesgoals at an exceptional rate of above 95%.
• Sales Excellence: Averaged $8,000 in weekly sales, demonstrating outstanding salesmanship andeffectiveness in marketing strategies.
• Technical Coordination: Monitored and adjusted the computer network for automated dialers, enhancingthe efficiency and productivity of telemarketing operations.
• Customer Counseling: Provided guidance to end-users on selecting appropriate treatments, contributing toinformed customer decisions and enhancing satisfaction.
• Complaint Resolution: Handled customer complaints effectively, maintaining a personal customersatisfaction rate of 95%, showcasing strong problem-solving and customer service skills.
• Financial Management: Kept accounts receivable dues under 2% by introducing various payment plans forcustomers, which were subsequently adopted by the company as a standard measure, demonstratinginnovative financial.

Broadview Heights, Ohio, United States

• Treatment Preparation: Responsible for the packaging and preparation of osteopathic and homeopathictreatments following the doctor's protocols, ensuring accuracy and patient safety.
• Recordkeeping: Maintained comprehensive patient files, ensuring all records were up-to-date andaccurately documented, contributing to efficient patient care and operational excellence.
• Secretarial Duties: Managed front-office operations, including answering the phone, routing incoming calls,and providing exceptional customer service to patients and visitors.

Managing Cosmetololgist, Cosmetology

Activities and Societies: • Participated in Brown Aveda Institute’s Grand Opening and Earth Month fashion shows • Trained in SpaBiz •.

Aas Aab, Business Management, Health Information Management, 4.5

Chart Review, Auditing, Coding, Billing, Protected Health Management, Applied Management Communications, Customer Service, Self.

Bachelor Of Arts - Ba, Psychology, Biology, Social Work, Sociology, 4.5

Activities and Societies: Undergrad Internship Program Sociology Graduate/Senior Internship Program Social Work▪ Majors in Psychology.