I am responsible for the development of the company's services, including the development of a strategy for performing service activities in complexes where it has not been performed so far - equipment of service centers, hiring of mechanics and service consultants, training, meetings with corporate clients and meetings with spare parts suppliers.I am responsible for the maintenance of the machines in the service centers for changing tires. Ordering spare parts and new machines, assembly and repair, installation of new machines and staff training.I am responsible for ordering and delivery, maintaining optimal availability of materials for assembly / light and heavy / at service centers - stickers, pads, valves, balance weights and more.

I am responsible for the service activities in the AutoBOX Express Services chain, which includes:• Conducting talks to join new Franchise Partners to the service chain,• Consultation of service equipment, supplier selection, optimization of the supply prices for the service equipment and distribution of the posts during the installation of the equipment in the workshop,• Training of staff, receivers, mechanics, diagnosticians and specialists, distribution in our workshops and monitoring of entry and exit levels, testing and certification of training skills,• Conducting talks and preparing and signing service contracts with Corporate Clients for servicing the fleets in the AutoBOX Express Services service chain in Sofia and in the country, preparing the conditions, preparing and signing the Contract and controlling the acceptance of the vehicles and carrying out the repairs, preparing offers, authorizing repairs after approval by the clinic and refinancing of the repairs carried out in the country and Sofia.• Preparation of the documentation for participation in Public Procurement, completion and verification of EEDOP, Selection Documents, Technical and Price Proposal for Participation in Public Procurement for servicing and repair of automobiles for Sofia and the country. Preparation of the documentation for participation in over 180 (one hundred and eighty) OPs - for the last 2018 won orders for over BGN 950,000.• Preparing offers, obtaining approval, authorizing vehicle repairs from Public Procurement and Corporate Customers and re-invoicing the repairs made to Corporate Clients. Perform control over repairs and optimize prices.• Making inquiries and analyzes to plan activities on strategic development of the company, choosing a supplier for importing products, participating in the talks and optimizing the terms of the transaction and subsequent control in pricing.

I am responsible for the service activities of TOYOTA, which includes:• Organization of service activities in an authorized service center for servicing TOYOTA cars, acceptance, repairs and issuance of warranty and post-warranty cars, removal of damages for insurance events, performance of warranty repairs and stamps,• Service authorization, such as the first service in Europe, the Fix It Right system (fix the problem with the first entry of the vehicle), increased customer satisfaction,• Preparation of new cars for the issue of Customers, preparation of offers and installation of accessories and installation of alarms, pre-sale inspection.• Organization and optimization of inventories, introduction of control in identification, ordering and delivery of spare parts and consumables, introduction of a system for ordering and reducing stagnant goods, arranging and introducing of goods locations, categorization and certification of the warehouse,• Work with insurers on the work of the Reparation Department, compensation for damage to insurance events, work with bidding and billing claims.• Accepting cars with warranty claims, repairs, inserting stamps into the TMC warranty system, and auditing at the request of the PBX,• Conducting talks and preparing and signing service contracts with Corporate Clients for servicing the fleets in the workshop, preparing the conditions, preparing and signing the Contract and controlling the acceptance of the vehicles and carrying out the repairs,• Preparation of the documentation for participation in Public Procurement, completion and verification of EEDOP, the Technical and Price Proposal for participation in Public Procurement for servicing and repair of automobiles.• Preparation of tenders, obtaining approval, authorizing repairs of the vehicles of Public Procurement and Corporate Customers and re-invoicing the repairs made to Customers.