IT and Media support for SMEs / Informatika és Média szolgáltató KKV-k számára-----|| ENGLISH ||-----IT Services- IT Outsourcing- IT System Administration - Website development and managementMedia Services- Live streaming- Photography- Virtual tours -----|| MAGYAR ||-----IT szolgáltatások - IT kiszervezés - IT Rendszerüzemeletés- Weboldal készítés és üzemeltetésMédia Szolgáltatások- Élő közvetítés- Fotózás- Virtuális túra készítés

Member of the Endpoint Management teamSupport and Management of systemsManage and secure endpoint devices

Member of the Global IT Client Services team.

TIBCO Software empowers executives, developers, and business users with Fast Data solutions that make the right data available in real time for faster answers, better decisions, and smarter action.The company has more than 10,000 customers, 3000 employees located in 33 countries.As an IT Service Engineer I'm a member of the EMEA IT Team and responsible on a day to day basis for the seamless running of all IT infrastructure elements. The role involves implementing changes and operations, maintaining security and performing systems tuning and general IT-related housekeeping.I was based in TIBCO's flagship office in Heron Tower, London until my relocation to Hungary in February 2018. Being the only IT Service Engineer in the office I was the first contact for all high priority, urgent IT related issues as well as my responsibility to work proactively to keep the office network and computer devices in a good working order.Responsibilities:I'm in charge of all systems management including:Support and Management of OS Installs/Upgrades under all versions Windows, servers and workstations.Support and Management of Application Installs/Upgrades under all versions Windows, servers and workstations.Support and Management of the TIBCO Windows Active Directory system.Support and Management of the VMware and VSphere virtual environment.Systems Documentation.Local Network issues.I'm in charge of Day to Day Support:Participate in 1st / 2nd line day to day support of TIBCO Employees in EMEASupporting Local and Remote Desktop and Laptop issuesTelephony Services providedOS and application Installs/Upgrades, including troubleshooting.Backup and Recovery Services to the businessPrinting/File Shares and network access.

IT support for Hungarian speaking Londoners.www.szamitogepszervizlondonban.co.uk / www.computerserviceinlondon.co.uk

Worked on over 10 new branch openings in some of the busiest locations in the UK including London Luton Airport, London St Pancras station, Birmingham New Street Station, Cambridge Petty Cury and The O2 and more.IT Network Administrator to support over 50 restaurants and Head Office.Provide full IT Support to all Wasabi branches in the UKHead office support• 1st and 2nd line support for all Head Office issues• Setup secure printing for users• Troubleshoot printer errors• Providing Printer / Scanner configuration maintenance• Managing new starters IT devices• Assisting new starters with their IT related questions • Providing software and hardware support• Configure VPN connection• Maintaining server room• Providing Full NEC Server / Handset maintenanceAssist with new store openings• Contact ISP / TSP with network installation query• Supervise broadband and telephone network installation• Keep continuous contact with BT• Supervise CCTV software installationProvide CCTV software support Build / Configure / Manage Digital Menu Board solution Mobile device support• Managing MDM with AirWatch and Apple Configurator• Setup / Manage users• Configure / Maintain mobile devices• Applying new policies / restrictions• Keep continuous contact with Vodafone• Dealing with faulty, broken, lost devicesApplication support including licence management IT Network management across the company Remote computer support using TeamViewer Provide IT Training for employees Writing / Publishing User guides

Managing customer orders, payments and refunds Keep continuous contact with regular and corporate customers Dealing with customer complaints Keep continuous contact with the drivers and the delivery branches Assist drivers with route calculation Supervise drivers’ knowledge of product information Work closely with marketing department to improve delivery services Managing drivers rota, salary, annual leave on Fourth Hospitality Interviewing and employing new drivers Managing scooter maintenance with Honda Chiswick and VR motorcycles Data entry of customer details and orders Analyse Excel spreadsheets Purchasing scooter drivers safety equipment

Accounting firm offering tax advisory, book-keeping and accounting services.Planned, configured and implemented IT network systems consisting of one Windows Server and 6 work-stations running Windows XP OS and MS Office 2007 applications.LAN/WAN troubleshooting and day to day network security including full end-user/application support. Systems and hardware support including wired and wireless networking equipment including routers and etc.Creation, maintenance and upkeep of websites including 3 domains plus email accounts and website security.Company logo design including all graphic designs for stationery and documentation using Adobe Photoshop CS4.Maintenance and upkeep of all office equipment including printers, fax machines and management of office supplies and telecommunications equipment.Basic training of end-users in the proper use of network resources and their individual workstations including MS Outlook, Access and etc. (i.e. induction training).