Anderson Ferreira

Anderson Ferreira Email and Phone Number

Sales Engineer @ Zoho Brasil
State of Santa Catarina, Brazil
Anderson Ferreira's Location
Florianópolis, Santa Catarina, Brazil, Brazil
About Anderson Ferreira

I am Brazilian, I was born in São Paulo and today I live in Santa Catarina in the south of Brazil.I gained experience in activities that allowed me to develop skills for a good professional: assertive communication, conflict and people management, adaptability, resilience and having a vision of the business as a whole.My first professional discovery was that I knew how to sell! I entered the telemarketing sales business at a large telephone company. It was about 5 years of this partnership that showed me that I am able to relate well with people of different profiles and that this could also be real in person.One of my great achievements in professional experience was also one of my biggest dreams, at the age of 19 when I got a scholarship from PROUNI, I started my studies in the Marketing Course at UNIVALI and that same year I joined as an Administrative Technician in the Infrastructure area of University. There were 6 years of experience with team management, contracting and supervising third-party companies, financial management with payment and issuance of NFE.As it says in my profile, I'm a “Traveler” and it was during my experience at Univali and the contact with exchange students that I started my plans to take a course outside the country and later immigrate. I have always had a passion for other languages ​​and have studied English, Spanish at the basic level and French at the basic level. The search for an experience of studying abroad is also to help me develop my communication in these languages.In 2020 I decided to venture into an internship in the Technology area with CRM7 – Partner of Zoho in Brazil.A new Universe! It's been a huge learning experience in such a short time and once again I feel like I've found myself! In addition to working on the implementation of Zoho applications, with about 4 months I had the opportunity to take on a team of Implementers and Developers as Senior Implementation Consultant and Project Management.This year, at the age of 27, I had the challenge of assuming the position of Business Analyst at the company, working in an area that has not yet been explored in the Organization, which will give me the opportunity to develop strategies for our products and services, monitor the quality of the teams' activities, develop internal flows and processes and for customer projects.Today I can understand that I am prepared to take more risks and challenge myself, because I want and will achieve more.

Anderson Ferreira's Current Company Details
Zoho Brasil

Zoho Brasil

View
Sales Engineer
State of Santa Catarina, Brazil
Website:
zoho.com
Employees:
27766
Anderson Ferreira Work Experience Details
  • Zoho Brasil
    Sales Engineer
    Zoho Brasil
    State Of Santa Catarina, Brazil
  • Zoho Brasil
    Sales Engineer
    Zoho Brasil Feb 2024 - Present
    Florianópolis
    As a Sales Engineer specializing in Zoho software analysis, I play a crucial role in driving sales activities. I conduct detailed analyses of Zoho's products and solutions, understanding their functionalities and benefits for customers. I collaborate with the sales team to identify customer needs and recommend the most suitable solutions based on their specific demands. I provide specialized technical support during the sales process, addressing technical questions and demonstrating the capabilities of Zoho software. I actively participate in meetings with clients to clarify doubts and ensure a full understanding of the products and services offered. To do this, I need to stay updated on the new features of Zoho software, ensuring that I can provide accurate and relevant information to customers. I contribute to the development of sales and marketing strategies by providing valuable insights based on my technical analysis of Zoho software.
  • Universidade Zoho
    Technical Trainer
    Universidade Zoho Feb 2024 - Present
    Florianópolis
    I design and develop training programs covering a wide range of technical topics related to Zoho's products and solutions. I conduct engaging and interactive training sessions to facilitate effective learning experiences for students. I assess student progress and performance, providing constructive feedback. I collaborate with other trainers and subject matter experts to continuously improve training materials and methodologies.In this role, I am committed to empowering students with the knowledge and skills they need to succeed in their careers and make meaningful contributions to the Zoho ecosystem.
  • Altoqi
    System Supervisor
    Altoqi Oct 2023 - Feb 2024
    Florianópolis
    As a Systems Supervisor, I played a crucial role in overseeing and coordinating operations related to the organization's information systems, such as:Managing a team of IT professionals, ensuring the effectiveness and efficiency of daily operations.Overseeing the installation, configuration, and maintenance of software systems, ensuring their proper functioning and data integrity.Collaborating with other departments to ensure integration and interoperability of information systems throughout the organization.
  • Altoqi
    Process Supervisor
    Altoqi Dec 2022 - Oct 2023
    Florianópolis
    As a Process Supervisor, I was responsible for implementing the area within the organization, playing a key role in optimizing operations and increasing efficiency.
  • Altoqi Tecnologia
    Senior Infrastructure And Cloud Analyst
    Altoqi Tecnologia May 2022 - Dec 2022
    Florianópolis, Santa Catarina, Brazil
  • Crm7 | Zoho Partner Brasil
    Systems Implementation Analyst
    Crm7 | Zoho Partner Brasil Jan 2022 - May 2022
    As a Systems Implementation Analyst, I developed and implemented computer systems, assessing requirements and functionalities, specifying architectures, and programs. I managed IT environments, providing technical support, creating documentation, and establishing standards. I coordinated projects, provided technological solutions, and researched new technologies. I conducted audits, guided teams, defined technical requirements for product and service procurement, crafted proposals, and monitored delivery quality.
  • Crm7 | Zoho Partner
    Senior Systems Implementation Consultant At Zoho Partner
    Crm7 | Zoho Partner Jul 2020 - Jan 2022
    Balneário Camboriú, Santa Catarina, Brasil
    As a Software Implementation Consultant, I spearheaded the development and implementation of software systems, providing technical support, overseeing IT environments, and setting high standards. I managed projects, introduced innovative solutions, guided teams, defined technical requirements, and ensured delivery excellence.
  • Crm7 - Zoho Partner
    Systems Development Analyst At Zoho Partner
    Crm7 - Zoho Partner Jul 2020 - May 2021
    Balneário Camboriú, Santa Catarina, Brazil
    Geri implementadores e desenvolvedores na atuação em projetos de tecnologia, trabalhando em integrações de sistemas com aplicações de CRM, Finanças, Marketing e Vendas.
  • Universidade Do Vale Do Itajaí | Univali
    Level 4 Administrative Technician
    Universidade Do Vale Do Itajaí | Univali Aug 2015 - Jan 2021
    Itajaí E Região, Brasil
    As a Administrative Technician, I performed various essential tasks, including scheduling and supporting teams with service requests, coordinating third-party services, invoice registration, and maintaining information in ticketing systems. Additionally, I contributed to the continuous improvement of the Integrated Management System and monitored the development of ticket management system versions.
  • Global Village Telecom - Gvt
    Telemarketing Operator, Backoffice Aux Adm And Sales Supervisor
    Global Village Telecom - Gvt Jan 2013 - Mar 2015
    Balneário Camboriu
    As a Telemarketing Operator, I conducted active sales of telecommunications, internet, and subscription TV services through telemarketing.I worked as a BackOffice/Administrative Assistant, responsible for sales data entry, purchase auditing, scheduling installations, organizing contracts and documentation, and commission management.I took on the role of Sales Supervisor, leading a team of approximately 15 active sales telemarketing professionals. In this role, I managed attendance records, set and monitored goals, conducted performance evaluations, provided feedback, and organized events, showcasing creativity in innovating sales strategies.

Anderson Ferreira Skills

Trabalho Em Equipe Responsabilidade Corel Draw Microsoft Office Marketing Microsoft Excel Atendimento Ao Cliente Microsoft Word Relacionamentos Interpessoais Protheus Qualitor Marketing Digital Estrangeiro Agilidade

Anderson Ferreira Education Details

Frequently Asked Questions about Anderson Ferreira

What company does Anderson Ferreira work for?

Anderson Ferreira works for Zoho Brasil

What is Anderson Ferreira's role at the current company?

Anderson Ferreira's current role is Sales Engineer.

What schools did Anderson Ferreira attend?

Anderson Ferreira attended Universidade Do Vale Do Itajaí | Univali, Universidade Do Vale Do Itajaí | Univali, Universidade Cruzeiro Do Sul, University Anhanguera Educacional.

What skills is Anderson Ferreira known for?

Anderson Ferreira has skills like Trabalho Em Equipe, Responsabilidade, Corel Draw, Microsoft Office, Marketing, Microsoft Excel, Atendimento Ao Cliente, Microsoft Word, Relacionamentos Interpessoais, Protheus, Qualitor, Marketing Digital.

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