Andra Pop Email & Phone Number

Cluj-Napoca, Cluj, Romania

As Business Intelligence Specialist I am focused on Data Analysis and Research, meaning gathering, analyzing, and interpreting data to support business decisions and strategies for the European Marketing Team.Key responsabilities: - Perform research on industry trends, market dynamics, and competitors, using both internal data and publicly available information.- Identify emerging trends or insights that can inform business strategies, product development, or market positioning.- Develop interactive reports and dashboards that enhance data accessibility and enable the team to make more efficient, data-driven decisions.- Provide regular updates and recommendations based on the findings of data analysis to business leaders and departments.- Work closely with the regional representatives of the EU Marketing Team to understand their analytical needs and provide insights to drive decision-making.- Act as a consultant to recommend improvements to data collection processes, analysis techniques, and business strategies.

Cluj-Napoca, Cluj, Romania

This position has at its core the creation of reports in Power BI that are relevant for the business, throughout qualitative data. The main focus is to deliver inteligence for decision making based on data. The main domains I activate in are Digital Customer Experience and Marketing Contacts.Key responsibilities:- Define and implement the report of marketing contacts database (data transfer from Eloqua to Power BI) and assure data quality- Monthly reports towards upper Management for data based decision making- Offer inteligence across teams (Marketing, Sales), consisting in business relevant reports for evaluating the status quo and define future actions- Coordinate the reports creation in Power BI - assuring the flow between requestor, creator, implementer, system owners and ultimately validate the data - Support any changes to data sets fed from native systems, to meet latest reporting requirements and work with system owners to implement changes- Manage the upload of 3rd party data and data of non-integrated systems into platforms to ensure availability of reports for decision making- Maintain marketable contacts database on a specific segment, assure contacts uploads in the systems and their further transfer into reporting. Develop methodologies for process efficiency and data qualitySelf sufficiensy and being hands on to be part of the solution are at the base of what I do every day.

Cluj County, Romania

Responsible for analyzing and measuring effectiveness of programs related to Day to Day Business in EMEA, in order to drive Steelcase performance and customer experience:- Marketing analysis of the incentive programs of Steelcase dealers, for DACH, FR and UK from the sales perspective that serves as a base for evaluating the current strategy and reflect on future ones (main application used for extracting the data is SAP BExAnalyzer and Excel for manipulating the data). - Support with developing sales strategies inside the incentive programs, simulation of discounts applicability. - Responsible with technical administration of the incentive programs: operate in SAP for enrollment of participants, investigations of orders and incentives, problem solving in SAP (regularizations), investigations that serve to maintain the participants to the incentive programs satisfied. - From a financial perspective, SAP is used to perform the monthly closing that reflect the sales results part of the incentive programs and leverage through Excel the accuracy of data, checking different variables (sales, participants, products, everything has to be aligned).- Rigorously monitoring the database of participants registered in the Incentive Programs: enrollments, activity of the participants, disqualifications, ensuring correct data is available at any time. - Analysis of the incentive programs from participant’s perspective: dealership’s and salespeople’s performance, prepare monthly and quarterly reports.- Collaborate with my team bringing input from the analysis and investigations that help boost the program. Administrate EMEA Warranty & Non-Obsolescence (continuity) processes.- Design, implement and administrate an online Non-Obsolescence tool, automating the request and issue of the agreements.

Cluj County, Romania

- Offer support for group Director: time attendance sheets, presentations, reports, organizing meetings, support in communication of important messages towards the entire team.- Organize events: planning, communicate with collaborators for materials needed, organize the location setups, determine budget required, arrange the logistics details for participants, prepare the conference program, execute the conference program.- Organize webcasts – prepare the meeting rooms with required equipment (sound system, phone, binder).- Act as the main contact regarding attendance of team members at Mandatory Trainings: sending outlook invitations for trainings, organize WebEx sessions when needed, keep records of attendance and provide to the manager consolidated reports.- Organize Campus Tours – provide equipment, establish schedule with entitled guides of the tours, inform the participants.- Solve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

Cluj County, Romania

- Perform administrative and office support activities for multiple supervisors: book meetings, protocol arrangements, assure technical equipment.- Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.- In charge with logistic arrangements for visitors: hotel bookings, transportation schedule, booking meeting rooms and assuring catering.- Receiving and directing visitors.- Provide information by answering questions and requests.- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.- Preparing reports and financial data.- Offer support with shipments

Cluj County, Romania

- Constant focus on helping the manager save time and energy by creating or approaching problem solving techniques and communication strategies.- Act as the manager's first point of contact with people from inside and outside the organization.- Screen telephone calls, emails, inquiries and requests, and handle them when appropriate.- Greet and guide visitors, organize and maintain diaries and make appointments.- Produce documents, briefing papers, reports and presentations, carry out background research and present findings into subjects the manager is dealing with.- Prepare the budget situation and monitoring it during the school year (reports costs/ allocated budgets).- Assure effective communication between the manager and other departments, sorting the information and communicate possible solutions as time-saving mechanism.- Maintain regular contacts between teachers and administrative department / maintenance for timely solving of situations required.- Organize and attend meetings and ensure the manager is well prepared, providing the necessary documents and reports.- Regularly stand in for the manager, making decisions and delegating work to others in his absence. - Creation and implementation of a new Feedback program "Compliment, Concern and Solution", important instrument to help us determine the level of satisfaction of our clients.- Monitoring the feedback forms received from clients.- Communicate constantly with clients about the status of the situation presented and solutions of improvements.- Implementing the most suitable solution.- Helping organize internal events.

Cluj County, Romania

- Organize documents and duties based on the principle of priority- Manage phone calls and e-mails with seriousness, retrieving and transmitting their correctly.- Checking the existence of administrative complaints and finding solutions for solving their.- Monitoring the staff time sheets.- Responsible with promoting and enrollments of our swimming pool.- Create and update the database of our pool clients.- Cashing subscriptions and monitoring the incomes (monthly reports).- Proactive in creating a pleasant ambiance in kindergarten.