Andrada Ioana Stirbu Email & Phone Number

Berlin, DE

Berlin, Deutschland

Berlin, Deutschland

• As Head of Operations at Naturida, I am responsible for the purchasing, logistics, finance and supply chain management of the skincare brand Bionera, with market-specific online store interfaces in Germany, the.
• Optimize logistics and reduce warehouse costs to ensure cost-effective procurement processes.
• Control and management of all financial processes, including budget planning and controlling, to ensure financial stability and sustainability.
• … Show more As Head of Operations at Naturida, I am responsible for the purchasing, logistics, finance and supply chain management of the skincare brand Bionera, with market-specific online store interfaces in Germany.
• Responsibility for the entire ordering process, including ensuring all quality standards and compliance with international trade rules.
• Market analysis for the integration of potential new products as well as procurement management incl. price negotiations where necessary.

Berlin, Deutschland

• As Head of Operations at Charge&Co GmbH, a full-service provider for charging infrastructure, I have successfully implemented the following tasks:
• Implementation of the online store relaunch via Shopify, including design and layout of the website UX, which led to significantly higher visitor numbers and conversion rates.
• Development of digital marketing campaigns (SEO, email and newsletter, social media) to increase online traffic and sales.
• Sales support by looking after… Show more As Head of Operations at Charge&Co GmbH, a full-service provider for charging infrastructure, I have successfully implemented the following tasks:
• Sales support by looking after particularly relevant B2B customers, including the development of tailored e-mobility solutions.
• Cost savings through joint process optimization in close cooperation with interdisciplinary teams (finance, IT, customer service).

Berlin, Deutschland

• Head of E-Commerce at Shivadiva, a fashion label from Berlin, I initiated and supported a transformation that expanded the global market presence on various platforms and increased brand awareness. This enabled sales.
• Promoted from Assistant Manager to Head of E-Commerce within a year.
• … Show more Head of E-Commerce at Shivadiva, a fashion label from Berlin, I initiated and supported a transformation that expanded the global market presence on various platforms and increased brand awareness. This.
• Leading the team reorganization, introduction of a new corporate identity and strategy development.
• Increased operational efficiency by switching from Shopware to Shopify, resulting in improved user experience and higher conversion rates.
• Improved logistics and supply chain management with increased efficiency and error reduction.

Munich Area, Germany

• Advisory and support services for international premium clients concerning the order process
• Answering to customer requests (phone calls and e-mails)
• Providing best in class customer service based on a fine understanding of the nature of e-commerce business
• Dealing with the Microsoft Dynamics Navision ERP, the ticket tools "Kayako" and "Zendesk" ant the shop system "Magento"
• Cross-functional working with the departments Returns, Payments, Customs, Customer Experience and… Show more
• Cross-functional working with the departments Returns, Payments, Customs, Customer Experience and Merchandising as well as contact to Warehouse and Shipping Show less

München Und Umgebung, Deutschland

• Executing website updates including site content, product information, blog posts, editorial images, and any ongoing sales
• Creative collaboration on all marketing channels via social media, especially Facebook and Instagram
• Visual merchandising support

Ingolstadt, Deutschland

Kreis Brașov, Rumänien

Bachelor Of Arts - Ba, International Retail Managament

Bachelorthesis: "Digitalization in the fashion industry"

Semester Abroad, Faculty Of Economics And Business

High School Diploma

Highschool, English Bilingual