Andrae Alexander Email & Phone Number

San Jose, California, United States

Mcclellan Park, California, United States

Reno Area, Nevada

-works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used such as oncology, HIV, SCI, Military Sexual Trauma, etc.)-coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary)-ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments-develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies-assist with communications during the inpatient to outpatient discharge-communicate with non-VA medical facilities-facilitate/process secure messaging with the patient and team-notify patients of normal lab results-develop and manage a tracking system for follow up care such as consults, tests, etc.-participating in team huddles and team meetings to manage and plan patient care-setting priorities and deadlines-adjusting the flow and sequencing of the work to meet team and patient needs-work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record-monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work)-managing electronic wait list to verify and validate accuracy and resolve issues-participating and providing input in problem solving on operational issues or procedures in team meetings-performing administrative follow up actions-participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care

Reno, Nevada Area

•Use computers for various applications, such as database management or word processing.•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.•Create, maintain, and enter information into databases.•Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.•Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.•Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.•Complete forms in accordance with company procedures.•Make copies of correspondence or other printed material.•Maintain client files, pull them for information insertion and extraction, as well as scan documents from the files into an electronic records database.•Compose simple correspondence to attorneys and clients regarding case information or updates.•Work in an office setting with little or no direct supervision. •Work independently prioritizing daily work with regard to deadlines and “file by” dates.•Use Microsoft applications, Word, Excel, Outlook, Power Point, Access, Publisher and One Note. •Use a variety of applications exclusive to the Washoe County at Washoe County Public Defender Office such as PDCTS and AppXtender.

Reno, Nevada Area

•Supervise assigned employees; act as Center Duty Officer.•Conduct performance critiques/appraisals of subordinate employees.•Perform administrative functions such as logs, composing incident reports, and accident/injury documentation.•Patrol and monitor center grounds and the surrounding vicinities.•Ensure safety of students; resolving potential or occurring problems by diffusing possible conflicts between students.•Respond to fire alarms, take necessary steps to report fires, assist in suppressing fires and reset fire alarm equipment.•Take appropriate action in calling for assistance and evacuating individuals during an emergency situation.•Recognize signs of discord within the student population, such as tension among known adversaries, or abnormal behavior.•Take measures necessary to prevent students from harming themselves or others.•Conduct search and seizure of contraband items such as drug paraphernalia, alcohol, weapons, and stolen property.•Assist in the placating of aggressive and combative students.•Effectively interact with individuals exhibiting behavioral problems or under the influence of drugs and/or alcohol.•Issue trespass warnings, enforce entrance/exit procedures in a controlled environment.•Wrote several reports on a daily basis organized chronologically, detailing people, events, and results. •Corresponded via email with many of the center staff regarding work orders, and other inquiries and requests.•Spoke to parents over the phone.•Dealt with students, who have mental and physical disabilities•Completed spreadsheets tracking employee documentation as well as to track student behavior reports, incident reports, and attendance reports.•Provided customer service to coworkers, students, parents of students, and outside personnel.

Criminal Justice

Criminal Justice

Certificate, Arabic Language And Culture

Security

Education record