Andras Blake Email & Phone Number

Seattle, Wa

» Represented the Information Architecture domain within the Enterprise Architecture group when working on systems in the company.» Designed and managed the enterprise NFR (NonFunctional Requirements) program that is used to apply uniform, corporate governance and security/standards compliance to systems.» Designed the file management training program to assist employees with the transition to SharePoint.» Oversaw Enterprise Security Office (ESO) security controls and NFR implementation for developing the Azure footprint.» Designed, implemented, maintained, and administered the Enterprise Architecture repository.Conferences Attended in this Role» 2024 Business Architecture Innovation Summit» 2019, 2022, 2023, and 2024 Information Architecture Conference» 2018 Information Architecture Summit» 2019 ContentTech

Washington

» Reviewed and coordinated the update of all internal technical content for the YP Network Operations team.» Planned, authored, and revised updated WordPress content.» Planned and authored Waterjet CutModel SDK/API and in-product CAD/CAM documentation.» Revised technical service documents based on product changes.» Worked with business analysts to document HIPAA-protected reports in the data warehouse.

Bellevue, Wa

» Worked with technical and business stakeholders to drive end-user documentation (12 books, 2,500+ pages) for UCP (an IaaS private cloud/managed data center solution).» Authored data center administrator, API, and CLI manuals, as well as release notes, third-party license, and sales-focused customer engagement documents.» Assisted developers and QA personnel to ensure internal customer engagement, build, breakdown, and on-site installation documentation was ready for release.» Coordinated activities with the technical publications group to ensure finished text followed corporate standards.» Managed and trained users to use documentation repositories (SharePoint, wiki, and SVN).» Worked with the user experience team to review, edit, and approve UI storyboards and text.

» Planned and authored end-user content for Microsoft InfoPath 2010 on Office Online (www.office.com).» Reviewed customer feedback on Office 2007 content to identify and address cross-product issues and improvements.» Prepared, scripted, and recorded demo videos to accompany textual content.» Followed the Microsoft Manual of Style to ensure constituency in tone, style, and voice.

» Produced and coordinated the approval and translation of operations and support communications to 3500 global home-based office users.» Developed and managed global and regional user Access databases to enable bi-directional updates while ensuring data privacy between regions.» Executed the Smart Card rollout for home-based office users.» Worked with regional coordinators to ensure communications were culturally sensitive and accurately reflected both regional and global concerns.» Developed and administered both the user and technician websites.

Texas

» Represented the Kerr-McGee Data Warehouse group in Sarbanes-Oxley change control meetings to ensure updates were approved and complied with established standards.» Authored, revised, and edited user manuals, technical documents, training manuals, and power guides.» Worked as an intermediary between business stakeholders and developers to gather project requirements and approval.» Created extensive Visio diagrams to document data warehouse process flows.» Authored, revised, and edited Shell Oil accounting training manuals for an ESL audience in the Philippines.

» Supervised the work of up to 10 different product reviewers.» Managed and authored a significant portion of the Submarine Titans project, which finished ahead of schedule.» Authored or co-authored 8 printed manuals and strategy guides, 15 online strategy guides, and numerous product reviews.» Created the Word template that was used for all strategy guides written by Stratos Group, Inc.» Functioned as assistant web developer and created numerous unofficial strategy guide page-sets and designs.» Worked extensively with international developers based in the U.S., Europe, Asia, and Australia.

* Designed and developed 9 unique websites for both TrueSpring and the Ogletree Law Firm, ensuring that the content adhered to search engine optimization (SEO) best practices.* Authored the user manual for the Ogletree Law Firm’s live attorney web chat features.* Functioned as assistant IT administrator, assisting with workstation and server setup, configuration, and troubleshooting.

Texas

* Authored and edited internal Compaq user guides, specifications, contact lists, and proposals.* Developed and maintained Compaq’s worldwide software delivery system status and documentation Intranet website.* Created and modified graphics for presentations, documentation, and the team website.* Organized and maintained the Microsoft Visual SourceSafe database that was used to store all documentation.* Built and configured several of Compaq’s Windows 2000-based global software distribution servers.* Developed and edited Compaq’s 700+ North American, Canadian, and Worldwide QuickSpecs in Word, PDF, and HTML.* Organized and applied a standardized template to all documentation to present a unified appearance.* Coordinated the resolution of Intranet website-related issues between the support, test, and development departments.* Maintained the support and personal contact lists so that on-call personnel could be contacted when the need arose.