Andras Blake Email & Phone Number

Seattle, WA

» Represented the Information Architecture domain within the Enterprise Architecture group when working on systems in the company.» Designed and managed the enterprise NFR (NonFunctional Requirements) program that is used to apply uniform, corporate governance and security/standards compliance to systems.» Designed the file management training program to.

Washington

» Reviewed and coordinated the update of all internal technical content for the YP Network Operations team.» Planned, authored, and revised updated WordPress content.» Planned and authored Waterjet CutModel SDK/API and in-product CAD/CAM documentation.» Revised technical service documents based on product changes.» Worked with business analysts to document.

Bellevue, WA

» Worked with technical and business stakeholders to drive end-user documentation (12 books, 2,500+ pages) for UCP (an IaaS private cloud/managed data center solution).» Authored data center administrator, API, and CLI manuals, as well as release notes, third-party license, and sales-focused customer engagement documents.» Assisted developers and QA.

» Planned and authored end-user content for Microsoft InfoPath 2010 on Office Online (www.office.com).» Reviewed customer feedback on Office 2007 content to identify and address cross-product issues and improvements.» Prepared, scripted, and recorded demo videos to accompany textual content.» Followed the Microsoft Manual of Style to ensure constituency in.

» Produced and coordinated the approval and translation of operations and support communications to 3500 global home-based office users.» Developed and managed global and regional user Access databases to enable bi-directional updates while ensuring data privacy between regions.» Executed the Smart Card rollout for home-based office users.» Worked with.

Texas

» Represented the Kerr-McGee Data Warehouse group in Sarbanes-Oxley change control meetings to ensure updates were approved and complied with established standards.» Authored, revised, and edited user manuals, technical documents, training manuals, and power guides.» Worked as an intermediary between business stakeholders and developers to gather project.

» Supervised the work of up to 10 different product reviewers.» Managed and authored a significant portion of the Submarine Titans project, which finished ahead of schedule.» Authored or co-authored 8 printed manuals and strategy guides, 15 online strategy guides, and numerous product reviews.» Created the Word template that was used for all strategy.

* Designed and developed 9 unique websites for both TrueSpring and the Ogletree Law Firm, ensuring that the content adhered to search engine optimization (SEO) best practices.* Authored the user manual for the Ogletree Law Firm’s live attorney web chat features.* Functioned as assistant IT administrator, assisting with workstation and server setup.

Texas

* Authored and edited internal Compaq user guides, specifications, contact lists, and proposals.* Developed and maintained Compaq’s worldwide software delivery system status and documentation Intranet website.* Created and modified graphics for presentations, documentation, and the team website.* Organized and maintained the Microsoft Visual SourceSafe.