• Led a global team of professionals in spearheading sales efforts for the German Client Units, leveraging previous successes to drive exceptional results.• Fostered close collaboration with Project Executives, Technical Solution Managers, Architects, Opportunity Owners, and Delivery teams to ensure flawless project execution and utmost client satisfaction.• Developed and refined the RfS Roadmap, continuously enhancing its efficacy and aligning it with dynamic business requirements.• Oversaw a diverse portfolio of active sales opportunities, diligently monitoring their progress and leveraging strategic insights to drive favorable outcomes.• Implemented robust project services strategies, harmonizing offering components and exceeding revenue targets.• Successfully managed complex transformation projects, championing the adoption of streamlined RFS processes and cultivating internal and client recognition of our expertise.• Spearheaded reporting automation initiatives, optimizing operational efficiency and delivering actionable insights for informed decision-making.• Assumed ownership of Root Cause Analysis (RCA) and Action Plan (AP) processes, employing data-driven methodologies to elevate Global Key Performance Indicators (KPIs) and surpass account Service Level Agreements (SLAs).