Responsible for execution of product to meet daily, monthly and annual goals as well as standards set by corporate. This requires extensive knowledge in the areas of loss prevention, freight, merchandising, stockroom and charitable donations. Successfully helped in the opening of the Lincoln location on logistics as well as hiring needs.My customer service skills have been very useful in making great connections to build guest relationships within Lincoln and surrounding communities.Developing several of our current team members into new roles with future goals of management within the company.Involved with making our store one of the highest ranking stores in our region with Rewarding Moments which is guest satisfaction orientated.

Hire talented professional placements in the transportation industry on a national level.Use sales techniques to acquire new orders to fill on both Drivers division and Professional Placement Division.Ability to speak with owners and CEO’s of companies in the transportation industry.Recruited on orders that I had acquired as well as others that needed help.Reached a goal of bringing in over $15,000.00 profit for the company in one month.Broke open a National account that has over 28 facilities, 40 terminals, and a potential to make the company over $150,000.00 in the first order.Helped new recruiters learn the Staff Suite system through seminars and classes I had taken on my own accord.Work with drivers to find temp positions, and permanent positions on a national level. Experience working with LTL and TL freight, hazmat, doubles and triples, and OTR as well.

Recruit IT specialists for open positions through out Nebraska, and National.Budget and balance hours, pay, and rate increases.Assist in the development of IT specialists, and their progress while employed.

Assist in the development of shift managers and assistant managers. Implemented one-to-one sessions with top performing staff and lower performers to increase customer service scores. Guest surveys improved to 92% for customer recommendation from 72%Reduced costs in the beverage category from 26% to 19% by developing a weekly order/inventory guide and improving staff selling techniques.Passed panels review board to be certified to run a store.Utilized Red Robin mascot to increase sales in correlation with local movie promotions.

Opened two stores in less than six months with the company, resulting in both locations making profits in the first month of business utilizing a marketing strategy of bread runs, hotel programs, and community involvement.Earned ESF scores that ranked the second highest in the area and region.Managed a food cost from 42% down to 34% in less than three months by developing a training team and constant leadership focus.

Oversaw restaurant operations including team of up to 30 employees per shift.Designed staff and management schedules to ensure adequate coverage to meet needs.Developed training team from two members per area to three which reduced turnover rate by 45%.Assisted in recruiting staff including interviewing and planning work force needs.Participated in increasing sales from previous years despite new competition in area.Created monthly and quarterly budgets including declining budget for weekly use.Restructured food and liquor orders to reduce costs in each category.Completed Edge Training Program.

Increased sales by creating daily and weekly promotions.Implemented training course for new employees which increased profitability.Met with beer and liquor representatives daily.