Manager of Quality, Operations and Training teams. Graduated in Marketing. Fluent Spanish, Intermediate English. Going through several segments such as SAC, B2B and B2C Sales, After Sales, Up-Sell, Cross Sell, Active and Receptive, e-commerce and Back Office (BPO), Customer Experience Focus CX, NPS/ CSAT, Responsible for Hiring, Training and Quality, Cell Deployment, Reading and Reporting Skills/Dashboard/Tableau and Power BI, COPC and Six Sigma Team Training and EnablementReduction of Churn and Sales Optimization in General AIDA, LTV and etc.Solid Experience in Digital Marketing Google Ads, Facebook, Instagram and SEOExperience in project creation and leadership - Scrum | Hubspot | Gannt| KanbanAvailability for travel. International experience.