Andre Bendana Email & Phone Number

Italy

Mexico

County Dublin, Ireland

• In charge of reviewing customer accounts and documentation by ensuring they adhere to KYC/KYB/AML requirements according to EU Compliance Policy.
• Tasked in identifying and investigating accounts under potentially fraudulent activity and place them under security restrictions or escalate them to the proper department.
• Establish superb customer trust and satisfaction by educating account holders on account activity and security.
• Place or remove account limitations to prevent fraud and/or mitigate financial loss when an immediate action is needed.
• Take ownership and follow up on cases, working with the most relevant departments so they are resolved or denied effectively.
• Reach out to customers in English and Spanish via phone or email whenever account limitations or compliance criteria completion is needed.

Stuttgart Area, Germany

-Performed process engineering research and laboratory work for the hydrothermal carbonization of biomass from beer spent grain to produce hydrochar, with aims of interpreting the effects of liquid phase re-circulation and nitrogen within its hydro-chemical procedures.-Utilized laboratory equipment for research including: a Hach Lange UV-VIS.

Stuttgart, Baden-Württemberg, Germany

Honduras

-In charge of acquiring and maintaining publicity contracts and customer accounts.-Shared responsibility for tasks regarding redacting, editing, designing, developing and monitoring publications, web pages, and social media activity within the "Honduras is Great" media platforms.

Honduras

-Trusted with customer service representation for accounts located in Florida, USA and was in charge of processing clients' specific orders and invoices by phone or online utilizing the Sage MAS 100 Advanced ERP.-Responsible for controlling and organizing delivery routes including: delivery time, order weight capacity, processing rates and delivery.

Master Of Science - Ms, Bioeconomy

Relevant Coursework: Sustainable Industrial Processes, Internal and External Costs and Benefits of Biobased Products, Properties of.

Bachelor Of Arts - Ba, International Business

Relevant Coursework: Business Strategy, Organizational Behavior, Managing across Global Environments, Professional Business Development.