Andre Binawan Email & Phone Number

Purwokerto

Part of Pre Openning Team Set up SOP and Job Desc for all Front Office, Housekeeping, Engineering and Security Conduct training during Pre Opening to all staffs Create and Maintain Guest Comment through Tripadvisor Create and Managing Hotel Ibis Budget Tendean Facebook

Bandung Area, West Java, Indonesia

Part of Pre Openning TeamAchieved 60.27% GOP within 6 months Hotel RunningAchieved 84.7% occupancy within 6 months Hotel RunningWinner of Outstanding Hotel Partner Award 2015 by Booking.comHeld Travel Agent And Media Gathering 2015 @ De'Rain Hotel Bandung successfull.

 Part of Pre Openning Team, Set Up the standard services at Front Office & Housekeeping Department Succesfully for Grand Openning as the 1st Hotel operated by Angkasa Pura. Prepares the annual capital and operating budgets for the Department in conjunction with the Account Manager and ensure departmental expenditure is kept within budget by presenting the P & L for the Department a monthly basis. Nominees for National Management Trainee Program in 2013 in Jakarta

 Hotel Ambassador for Le Club Accor Hotel ( Loyalty Membership Program of ACCOR Groups) Achieved good result for the year 2012 for occupancy above 4.52% from budget with Room Revenue Rp 2.146.037.525,- above budget. Achieved 0.13% for Retroclaim of Loyalty membership card. Winner of Le Challenge 2011 with Hotel Ibis Semarang Simpang Lima Winner of Super AIChallenge on first week (10-16 October 2011) Bring Ibis Semarang Simpang Lima on 5th place among Accor’s MIS region… Show more  Hotel Ambassador for Le Club Accor Hotel ( Loyalty Membership Program of ACCOR Groups) Achieved good result for the year 2012 for occupancy above 4.52% from budget with Room Revenue Rp 2.146.037.525,- above budget. Achieved 0.13% for Retroclaim of Loyalty membership card. Winner of Le Challenge 2011 with Hotel Ibis Semarang Simpang Lima Winner of Super AIChallenge on first week (10-16 October 2011) Bring Ibis Semarang Simpang Lima on 5th place among Accor’s MIS region for Super AIChallenge Conduct Revenue Management, lead the meeting and discussion with GM to implementing strategic way to boosting both volume and Revenue. Prepares the annual capital and operating budgets for the Department in conjunction with the Account Manager and ensure departmental expenditure is kept within budget by presenting the P & L for the Department a monthly basis. Familiar with Resa Vision Program which is inline with ACCOR Procedure Nominees for Accor Excelence Award “ Outstanding Business Contribution Award 2012 “ Show less

 Handling Loyalty Program Advantage Plus and A-Club. Making 2011 Budget for Front Office Department and 2011 CAPEX. Part of the Revenue Management, planning strategic for dynamic pricing and implemented on weekly basis. Conforms to and enforce policies and procedures & rules and regulations as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service. Conducts regular operational meetings to review, monitor, adjust and upgrade… Show more  Handling Loyalty Program Advantage Plus and A-Club. Making 2011 Budget for Front Office Department and 2011 CAPEX. Part of the Revenue Management, planning strategic for dynamic pricing and implemented on weekly basis. Conforms to and enforce policies and procedures & rules and regulations as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service. Conducts regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time. Prepares the annual capital and operating budgets for the Department in conjunction with the Account Manager and ensure departmental expenditure is kept within budget by presenting the P & L for the Department a monthly basis. Plans and organizes regular Departmental training for all staff, especially new staff, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge Show less

 Best Supporting Manager in Holiday Inn Resort Batam Award in the year 2008 Handling Priority Club Rewards, The largest Hotel Loyalty program in the industry. Handling and maintain TQM Project (I-Arrive Project). Handling and billing Hajj Crew of My Travel Crew and Thomson Fly Crew for Hajj Season 2007, 2008 and 2009 In conjunction with Emergency Response Team , prepare emergency procedures upon advise from relevant authority that cover such emergencies as fire, Power… Show more  Best Supporting Manager in Holiday Inn Resort Batam Award in the year 2008 Handling Priority Club Rewards, The largest Hotel Loyalty program in the industry. Handling and maintain TQM Project (I-Arrive Project). Handling and billing Hajj Crew of My Travel Crew and Thomson Fly Crew for Hajj Season 2007, 2008 and 2009 In conjunction with Emergency Response Team , prepare emergency procedures upon advise from relevant authority that cover such emergencies as fire, Power Outrage, Bomb Threat, Cyclone Warning, etc Maintenance 122 Long Stay Guest Bill every month settlement Communicate to the General Manager of his delegate all information likely to be of interest to them such as expected arrival and departure VIP’s and all other pertinent information. Maintain knowledge of credit policies and procedures and liaise closely with Account Dept. to ensure that credit procedures are properly carried out. Show less

Diploma 3, Tourism And Travel Services Management

Activities and Societies: Sport Activities

A1, Physics

Activities and Societies: PASKIBRA