Senior Operations Supervisor
CurrentSupervisor of carrier activities, evaluate daily workload and create carrier and route assignments based on such information. Responsible for scheduling employee hours and personal time, based on available human resources.• Participate in the recruitment of new employees through the application and interviewing process.• Supervise a group of 76 employees in the customer service unit.• Serve in the record-keeping of work hours, mail volume, accident and injury occurrences as well as personnel time and attendance.• Participates in the recruitment of new employees through the application and interviewing process.• Manage the record-keeping of work hours, mail volume, accidents and injury occurrences as well as personnel time and attendance.• Perform weekly stand-up talks to employees relevant to their jobs. Quarterly reviewed attendance with employees.• Offer recommendation or discipline when needed.• Ensures OSHA regulations were met as well as in-house audits were completed.• Nightly deposits of large sums of money.• Open and close offices that I was assigned to.• Promotes sales and services of the Postal Service.• Deal extensively with the public and help resolve consumer complaints as well as employee concerns.• Involved in driving observations to ensure carriers were following safe driving practices and mail delivery.• Review carrier record-keeping for accuracy.• Responsible for generating reports and faxnig to appropriate personnel.• Oversee the process, that all mail was dispatched in the evening and any accountable mail was securely locked up