Andre Coffman Email & Phone Number

Elk Grove, Ca, Us

Irvine, Ca, Us

Bloomfield, New Jersey, Us

Leveraging partnerships with recruiting and management, build a highly functioning team of retail sales loan officers.● Coach, mentor, develop and lead team to meet monthly sales production goals.● Manage and monitor performance metrics and analysis of Loan Officer Productivity.● Communicate business goals, objectives and company performance results to staff.● Create strategy and initiatives to further sales volume growth., mortgage lending, retail management.● Promote an effective sales environment through one-on-one training to team members as well as participation in and/orfacilitation of daily training sessions for CA Retail Sales teams.● Effectively manage customer complaints and seek appropriate resolution

Tulsa, Ok, Us

www.nmlsconsumeraccess.orghttps://www.aag.com/legal-information/Leveraging partnerships with recruiting and management, build a highly functioning team of retail sales loan officers.● Coach, mentor, develop and lead team to meet monthly sales production goals.● Manage and monitor performance metrics and analysis of Loan Officer Productivity.● Communicate business goals, objectives and company performance results to staff.● Create strategy and initiatives to further sales volume growth.● Promote an effective sales environment through one-on-one training to team members as well as participation in and/orfacilitation of daily training sessions for CA Retail Sales teams.● Effectively manage customer complaints and seek appropriate resolution.

Us

Daily sales management of Inside Sales Advisors including adherence to key metrics, time blocks, scheduling, sales and technical skills Development and improvement of overall processes including sales strategy, SalesForce.com, phone systems and lead generation systems Management of leads distributed to the team including disposition of leads, transfer rate and lead management protocols Responsible to provide ongoing coaching to Advisors to drive efficiencies and increased sales production Work with Advisors and Processing Department on loan level issues Recruiting, training and developing of Inside Sales Advisors Measuring and reporting of daily team production and participation in monthly leadership meetings Active participation in Retail Leadership team to assure achievement of operating plan and strategic evolution

San Mateo, Ca, Us

• Formulate performance improvement plans and made termination decisions as necessary • Interview, select, and train new employees • Mentor, evaluate, and develop employees • Monitor day to day work of staff for process adherence and compliance• Evaluate employee work and productivity• Engage in continuing education and training for the team • Meet with team members one-on-one to provide continual coaching and evaluation of process and procedures• Mentor and coach a team of Inside Account Advisor to exceed sales goals• Run weekly sales reports to track regional sales trends and productivity• Develop recommendations for organizational and process improvements to ensure efficient selling practices • Manage and prioritize daily work load

Whittier, Ca, Us

Responsible for overseeing productivity of Admissions Advisors at assigned campus locations to ensure student enrollment goals are being met. Providing coaching, counseling and mentoring. Extensive travel to campus locations within Northern California territory.Managed, trained, coached, and motivated individuals across all departments (Admissions, Career Services, Financial Aid, Student Services, etc.). Provided strategic leadership skills, and implemented campus enrollment plans, campus resources and coordinated organizational resources.Managed conflict resolution as necessary to prevent conflict escalation and acted as a liaison between students and staff.Implemented and managed assessment plans for the campus which entailed: the level of academic rigor, administrative processes and student services with a focus on continuous student quality improvement. Oversaw, managed annual and term schedules. Ensured that courses were offered with sufficient frequency to meet all academic federal, state program requirements while fulfilling courses and programs within a reasonable time frame.Developed and administered the budget for the campus. Created, implemented a marketing plan in conjunction with the Department of Marketing and Communications. Coordinated campus community activities through personal contacts and the use of committees, councils, boards and community organizations.

California, Us

California, Us

Managed, trained, coached and motivated approximately 17 – 20 individuals including all Admissions Representatives, Administrative Assistants and Customer Service Personnel.Some of the day to day duties include but are not limited to: monitoring performance, reporting, trend analysis and forecasting potential students accurately for proper classroom accommodations (class size, classroom materials, and etc.) Conducting trainings to continually educate staff on campus programs, regulations, host daily, weekly, monthly, quarterly accountability meetings, etc. Develop, implement strategies to maintain and build positive team morale ensuring overall department and campus success.Demonstrated a proven track record of meeting and exceeding goals and company expectations within Admissions Department.Ranked one of the top Admissions Departments and campuses for entire organization. Built and established quality working relationships with all departments to ensure a positive and cohesive work environment. Operated within federal, state regulations adhering to the company's code of conduct, policies and procedures.

Chandler, Arizona, Us

Managed a team of 15 Enrollment Advisors with a proven track record of meeting and exceeding company expectations.Conducted appointments with prospective students over the phone to further explore their primary motivations for going to school. Disseminated course and program information to new and potential students. Some of these duties included but were not limited to: advising students of degree options (with over 20 different degree programs offered), informed students of University requirements, assisted walk-in student's through the application and admissions process. Built and established excellent working relationships with students. Followed up with students that applied online and walked them through the admissions process, answered all questions, provided additional information if necessary, provided superior customer service and ensured all student's were prepared for school.

Washington, Dc, Us

Operations Specialists aboard U.S. Navy combat vessel working in the Combat Information Center (CIC) or Combat Direction Center (CDC), aka: Combat, the tactical "nerve center" of the ship. Using a wide variety of assets available, I was responsible for the organized collection, processing, display, competent evaluation and rapid dissemination of pertinent tactical combat information to command and control stations, upon which sound tactical decisions may be made.