Andre Cole Email & Phone Number

San Antonio, Texas Area

• Provide operational guidance to Security System Admins and other Security Operations staff. • Provide ongoing management and improvement of activities related to the technical infrastructure (information systems, security, telecommunications networks) as well as evolving client requirements. • Help formulate Best Practices and deploy standard repeatable build outs • Supervise the security tools management processes. • Manage relationship with application/tool vendors and ensure they are meeting all service levels and responsibilities • Plan and implement medium to high risk changes on production security systems • Analyze and assess the impact and risk of High risk changes on production security systems • Perform as an internal escalation resource for higher level issues. • Analyze system performance indicators and recommend improvement actions • Monitor vendors’ release notes and plan necessary patching and upgrades of various security tools. • Review the problem management register and identify and implement actions • Provide proactive suggestions for service improvements• Mentor less experienced staff in the supported security products and best practice for production support

Davis Monthan Base, Tucson Az

• Installed, configure, and implement security tools (Host Based Security System (HBSS aka ePolicy Orchestrator, Retina, and Tripwire Enterprise (TE)• Examine security violations, incidents, malicious activities and attacks to determine if the DOD / Organization policies have been breached, accessed and preserves artifacts. • Enters and tracks events and incidents. Supports incident escalation and assesses probable damages, identifies damage control and remediation, and assists in developing courses of action.• Supervise the installation, monitoring, testing, troubleshooting, and administration of IA hardware and software systems.• Recommend schedules and performs IA system repairs, systems administration, and maintenance. • Analyze patterns of non-compliance or attacks and recommend appropriate actions to minimize security risks and insider threat. • Configure, optimizes and tests network devices. • Diagnose and resolves IA problems in response to reported incidents. • Enhance rule sets to identify or block sources or potential sources of malicious traffic. • Support the design and execution of exercise scenarios.• Implement and monitors policies and procedures reflecting the DOD’s intent of applicable laws and regulations. • Prepare, distributes and maintains plans, instructions, guidance and DOD’s standard operational procedures concerning Information Security. • Participate in IA risk assessments during the C&A process. • Prepare, review and evaluates documentation of compliance. • Prepare recommendations for the IAM. • Review IA and IA enabled software, hardware and firmware for compliance with appropriate DOD security configuration guidelines, policies and procedures.• Review IA security plans.• Assist w/ the development and implementation of DOD programs to ensure that systems, network and data users are aware of, understand, and follow IA policies and procedures.

• Attend management meeting with clients and mangers• Conduct peer performance evaluations and approve work hours• Provide daily Site-Lead directions of technical team members• Installed, configure, and implement security tools (Host Based Security System (HBSS aka ePolicy Orchestrator, Retina, and Tripwire Enterprise (TE)• Examine security violations, incidents, malicious activities and attacks to determine if the DOD / Organization policies have been breached, accessed and preserves artifacts. • Assist with incident escalation and assess probable damages, recommend damage control and remediation, and assists in developing courses of action.• Supervise the installation, monitoring, testing, troubleshooting, and administration of IA hardware and software systems.• Recommend schedules and performs IA system repairs, systems administration, and maintenance. • Analyze patterns of non-compliance or attacks and recommend appropriate actions to minimize security risks and insider threat. • Configure, optimizes and tests network devices. • Diagnose and resolves IA problems in response to reported incidents. • Enhance rule sets to identify or block sources or potential sources of malicious traffic. • Prepare, distributes and maintains plans, instructions, guidance and DOD’s standard operational procedures concerning Information Security. • Participate in IA risk assessments during the C&A process. • Prepare, review and evaluates documentation of compliance. • Review IA and IA enabled software, hardware and firmware for compliance with appropriate DOD security configuration guidelines, policies and procedures.• Review IA security plans. Identify alternative functional IA security strategies to address organizational security concerns. • Assist w/ the development and implementation of DOD programs to ensure that systems, network and data users are aware of, understand, and follow IA policies and procedures.

Afghanistan

• Responsible for overall network architecture and design• Manage DBAs, Network Engineers (NE), and System Engineers (SE)• Provides technical direction on business decisions for the biometric program• Define technological strategy with the Afghanistan Biometrics Team of each project: pipeline, tools, and key development procedures• Assesses technical risk and mitigation plan.• Establishes standards and procedures to track and measure projects progression.• Evaluate and interview candidates for technical positions.• Scouts for and evaluates new technology and tools as opportunities for innovation and development excellence.• Pre-production Oversees technical design documentation process for correctness and timeliness.• Ensure the technical equipment in the theatre is functional, maintained and safe• Conduct weekly briefing to Theater Col regarding biometric posture, movements of contractors, and theater upgrade software upgrade• PM Afghanistan infrastructure upgrade of all servers, clients, and other biometric equipments• Designed and implemented new employee training documentation• Review and critique all Weekly Activity Reports (WAR) and After Action Reports (AAR) from all field service engineers (FSE)s• Ensure compliance with standardizations and technical operations IAW CJTF-101 CJ3 BMO policies • Review Biometric Equipment Requests (BER)s from team Customers• Provide guidance and oversight to existing or New FSEs covering Technical Training/Advice, SOPs, Daily functions, and routine work• Coordinate with Transportation Coordinator and Ops Manager for FSE missions and Track missions progress• Coordinate and assign FSEs for direct AO support• Manage Biometric Automated Toolset (BAT) Inventory Assets with logistics • Administrate Windows 2003 AD accounts • Assist with maintaining the configuration management database (CMDB)• Assign tasks to Field Service Engineers as needed • Assist in writing SOPs & Memos

Bs Information Technology, Information Technology

Bachelor Of Divinity

Computer And Information Systems Security/Information Assurance

SME Tripwire Enterprise