Working on IT Certifications for Cyber Security.

Training Soldiers and leaders of the future.

Teach Tactics and Self Defense techniques and instill courage, confidence and willingness to close with and enemy combatant should the need arise.

Motivated problem-solver with over 19 years of demonstrated ability to supervise, lead, develop, follow and serve in all aspects of operations, while also being responsible for the training of senior and subordinate personnel.

Presents losses and damage by reporting irregularities and informs violators of policy and procedures.Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.Investigates security breaches, incidents, and other alarming behavior.Controls traffic by directing drivers.Completes reports by recording observations, information, occurrences, and surveillance activities.Interviews witnesses and obtains signatures as needed.Maintains environment by monitoring and setting building and equipment controls.

Triage incoming support requests and ensure those which cannot be completed by NOC Associates are properly documented and escalated to the correct team member or groupSupport Acumera’s Broadband Management and WAN Failover products by contacting customers and/or carriers to troubleshoot Internet connectivity issues, scheduling on-site support, equipment replacement, or carrier dispatch as necessarySupport Acumera’s Virtual Private Networking (VPN) products (and those which rely on VPNs, such as Web Filter and PCI Internal Scans) by conducting basic troubleshooting and escalating as necessarySupport the routine & timely updating of Acumera supported devices by assisting with the notification and deployment of updated apps, system packages, and firmware for Merchant Gateways, Netgear switches, and other Acumera supported hardwareSupport Acumera’s PCI Compliance goals by participating in the daily log review process for customer account activityContribute to the success of other internal or customer-facing projects as assigned.

Platoon Sergeant of a M119A2 direct support Field Artillery Platoon; responsible for the welfare, training, and proficiency of junior Soldiers; responsible for leadership training, mentoring, and evaluating NCOs; mentors the Platoon Leader in the planning, preparation, and execution of collective training in support of the Brigade's full spectrum operation; supervises platoon operations and maintenance of all assigned platoon equipment valued in excess of $7,000,000; directly responsible for the morale, welfare, discipline, and accountability of 44 personnel; trains platoon on METL and non-traditional tasks.