Andre Cook, Mba Email & Phone Number

Katy, Texas, United States

• Effectively balanced daily integration project tasks with addressing time-sensitive and urgent requests, such as resolving guest and local operations issues.• Utilized advanced data analysis tools including Google Sheets, Excel, and Python to extract, analyze and manipulate large volumes of data, resulting in seamless uploads into the Vacasa system from other property management systems.• Maintained high levels of data integrity through implementing quality assurance practices… Show more • Effectively balanced daily integration project tasks with addressing time-sensitive and urgent requests, such as resolving guest and local operations issues.• Utilized advanced data analysis tools including Google Sheets, Excel, and Python to extract, analyze and manipulate large volumes of data, resulting in seamless uploads into the Vacasa system from other property management systems.• Maintained high levels of data integrity through implementing quality assurance practices, achieving near 100% accuracy in reservation uploads.• Proactively identified and escalated project scope risks, provided mitigation plans and implemented solutions to improve business processes.• Collaborated with cross-functional teams and external stakeholders to ensure timely delivery of projects, achieving all objectives within an aggressive 6-week schedule.• Tracked and reported project progress to internal teams and created detailed reports, dashboards, and scheduled them for operational and internal teams use. Show less

United States

・Managed 200+ homes in Arizona market to Vacasa program standards, including onboarding new homeowners.・Addressed and resolved issues for owners to remove barriers that reduced bookings and fostered strong relationships with clients.・Prioritized daily calls, emails, projects, and resolved issues promptly, reducing customer response time by 30%.・Provided recommendations to homeowners on listing strength, rate management, license/tax compliance, revenue optimization, and company… Show more ・Managed 200+ homes in Arizona market to Vacasa program standards, including onboarding new homeowners.・Addressed and resolved issues for owners to remove barriers that reduced bookings and fostered strong relationships with clients.・Prioritized daily calls, emails, projects, and resolved issues promptly, reducing customer response time by 30%.・Provided recommendations to homeowners on listing strength, rate management, license/tax compliance, revenue optimization, and company processes.・Collaborated with teams to identify pain points and improve clients' year-over-year earnings.・Trained and mentored new Homeowner Experience Account Managers. Show less

United States

• Directly supervised hospitality reception desk employees (duties included: Interview/hire, implement training, staff scheduling, payroll, administer annual staff evaluations of 20+ employees)• Initiated and maintained contact with conference and meeting group sponsors and coordinators.• Assiststed in negotiating and monitoring event contracts• Scheduled and conducted pre-event meetings with clients and event service partners.• Provided on-site event coordination efforts… Show more • Directly supervised hospitality reception desk employees (duties included: Interview/hire, implement training, staff scheduling, payroll, administer annual staff evaluations of 20+ employees)• Initiated and maintained contact with conference and meeting group sponsors and coordinators.• Assiststed in negotiating and monitoring event contracts• Scheduled and conducted pre-event meetings with clients and event service partners.• Provided on-site event coordination efforts between Hospitality and Event Services Set Up Crews, Maintenance, Custodial, Catering, Transportation and event vendors• Developed and maintained a working and communications network with other entities• Assisted with policy and procedure implementation• Provided orientation program for event staff Show less

United States

• Coordinated on-campus events and provided supervision of Events Team Lead and event staff• Served as Liaison between service area and other units on campus• Input facility event data into computer system, issuing daily work orders necessary to provideinformation needed for set up of meeting rooms and event space• Assisted with customer inquiries and complaints• Evaluated and executed operational projects• Scheduled programs and activities that are sponsored by Texas… Show more • Coordinated on-campus events and provided supervision of Events Team Lead and event staff• Served as Liaison between service area and other units on campus• Input facility event data into computer system, issuing daily work orders necessary to provideinformation needed for set up of meeting rooms and event space• Assisted with customer inquiries and complaints• Evaluated and executed operational projects• Scheduled programs and activities that are sponsored by Texas A&M University, students, faculty, administration, staff and external clients• Assisted event staff with setup and tear down of various events Show less

United States

• Supervised event setup staff: 3 fulltime employees, 35 student employees• Coordinated day to day event operations including equipment deliveries• Managed event equipment inventory• Monitored buildings and other facilities for maintenance and other issues• Implemented training for full-time and student staff• Responsible for scheduling and payroll of full time and part-time staff• Executed risk management procedures, lead evacuation and emergency response• Devised… Show more • Supervised event setup staff: 3 fulltime employees, 35 student employees• Coordinated day to day event operations including equipment deliveries• Managed event equipment inventory• Monitored buildings and other facilities for maintenance and other issues• Implemented training for full-time and student staff• Responsible for scheduling and payroll of full time and part-time staff• Executed risk management procedures, lead evacuation and emergency response• Devised plans and lead set-up crew with event set-up and tear down• Monitored buildings and other facilities for maintenance and other issues• Implemented training for full-time and student staff• Responsible for scheduling and payroll of full time and part-time staff• Executed risk management procedures, lead evacuation and emergency response• Devised plans and lead set-up crew with event set-up and tear down Show less

Master Of Business Administration - Mba, Data Modeling/Warehousing And Database Administration

Bachelor’S Degree, Recreation Park And Tourism Science

Activities and Societies: Life Saver Campus Ministries Life Saver is a Campus ministries started by Lilly of the Valley Church of God.

High School, Valedictorian

Activities and Societies: Jr. varsity & Varsity Basketball Cross Country Track and Field Math Club

Bachelor'S Degree