Andre Denson Email & Phone Number

Snellville, Ga, Us

United States

Snellville, Georgia, United States

Engage building/business owner to gain clearance onto the propertyPartner with the builders foreman of construction site for plans for telecom utility entry.Conduct a site survey for specs from the building right away into the telecom room or Nema cabinet.Creat design in BST Cad or Aramis for placement of the Telcom facilities.Submitting drawings and Updating company systems to initiate and submit jobs to construction.

Lawrenceville, Georgia, United States

Preparing for installation by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customerPlanning installation by evaluating location, gathering needed equipment and rout for wire installation. Establishing satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards. Verifying satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues. Maintaining accurate records through documenting installation, service, and repairs.Maintaining and improving service and rapport with customers through listening to their descriptions of problems, answering questions and resolving issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading components cables.Referring to schematics, manuals and manufacturer’s instructions as needed. Maintaining a safe work environment by following safe practices and adhering to safety policies. Ensuring adequate supply levels by inventorying stock, placing, and verifying orders. Updating and improving job knowledge by participating in educational opportunities and reading technical publications.

Norcross, Georgia, United States

Provide front line timely and accurate responses to website, email, and telephone Client issues for New AT&T Stores Assist with New store kit orders, promotional information, and daily order inquiries. Manage day to day new/existing store kit request and specific location approvals coming in from the field.

Greater Atlanta Area

Key Member of exclusive 10-person Calvary Renewal Team Focused on top 5 revenue generating customers, with specific attention to renewals, upselling bandwidth and Cloud services and protecting monthly recurring revenue through customized, secure and reliable business enhancing solutions.- Manage workload and due dates to keep departmental objectives and compliances. Ensure timely completion of all required installs.- Consistently top team rep to achieve target of 30-40 renewals and $50K revenue per month, using consultative and service-oriented approach to ensure customer satisfaction and demonstrate how solutions support customer goals.- Coordinate, track, communicate vendor service and manage the installation and provisioning of T-1's, Ethernet, and VOIP services- Provide remote assistance for applications installation and setup (Ordering and Provisioning TCPS devices)- Coordinate full-life cycle of projects and implementation of technical applications (i.e. Data, VoIP, Routers, MVG devices, and Customer premise equipment.)

Miami/Fort Lauderdale Area

• Consult with customers to recommend and sell a variety of AT&T products and services to meet our customer needs• Provide AT&T customers with a positive sales and service experience.• Interact with multiple online systems while speaking with customers. • Meet a number of sales metrics, quotas and service objectives in a fast paced call center.

Greater Atlanta Area

Assuring that potential threats posted by the use of Standard Messaging Services are detected and corrected by the 3rd Party Content Providers.AT&T Auditing and monitoring team periodically audit 3rd Party Content Providers against mobile marketing industry best practice, Mobile Marketing Association code of Conduct and AT&T’s Code of Conduct. The monitoring team will assess risk and take appropriate action. Create a document outline of expectations of necessary changes to be made in a provided time frame for the 3rd Party Content Provider.

Account Management Professional, Business Management, Course Completion 6/2018

Activities and Societies: Serve with Victory Worlds Ministry as a youth teacher

Diploma

Activities and Societies: Football, Wrestling, Future Engineers of America, 500 role models, Young Black Men of Tomorrow.

Education record