Andre Dyson Email & Phone Number

Charleston, South Carolina, United States

Directly reports to the COO of the company• Responsible of overseeing 5 areas consisting of 27 restaurants with total sales volume exceeding $40 million in revenue• Help to plan and participate in company meetings • Ensure stores in each area are properly staffed and ongoing development taking place• Responsible for ensuring each area is meeting company planned financial targets• Responsible for ensuring each area is meeting company customer operation metrics• Sought out to provide feedback on company initiatives

Washington Dc-Baltimore Area

• Directly reports to the COO of the company• Responsible of overseeing 3-4 areas consisting of 21-24 restaurants with total sales volume exceeding $45 million in revenue• Help to plan and participate in company meetings • Ensure stores in each area are properly staffed and ongoing development taking place• Responsible for ensuring each area is meeting company planned financial targets• Responsible for ensuring each area is meeting company customer operation metrics• Sought out to provide feedback on company initiatives

• Directly reported to the Vice President of the company• Created and implemented quarterly plans to overcome region and company opportunities • Responsible of overseeing 18-31 restaurants managed by 3 – 5 Area Coaches with annual sales volume of up to $65 million in revenue• Planned and participated in company meetings• Helped to create period sales budgets in the region• Ensure each area is properly staffed and ongoing development is taking place in stores• Responsible for ensuring each area is meeting company financial targets• Responsible for ensuring region customer standards are met and exceeded in each area• Helped to roll out and lead company initiatives

• Responsible of overseeing 11-18 restaurants managed by 1-3 Area Coaches while having 7 stores that directly reported to me.• Responsible for over $33 million in annual sales• Ensure stores are properly staffed and ongoing development taking place• Met or beat DMA averages for both speed and Hospitality metrics in the DMA’s I operated in while leading the company in Hospitality metrics• Ensuring sales plans are met and exceeded per area• Ensuring direct stores and areas are meeting the company financial flow thru targets for the company while leading most months.• Initiated and taught new company initiatives.• Revamped the company external training process to ensure training processes are uniform within the company

• Responsible of overseeing a team of 6 to 10 restaurants accountable for $6 to $11 million dollars in annual sales.• Developing managers to achieve customer service goals which has met or beat company and brand results consecutively for last 7 years.• Responsible of working through General Managers to ensure processes and discipline around the P&L to ensure district is beating company flow thru targets• Ensure proper people processes are in place to grow and retain our teams.• 3-time Area Coach of the year for the company• Received leadership award from Taco bell corporate after one year in position

• Ensuring restaurant meets or exceeds targets for Labor, Cost of Sales, Customer Service, Operations, and Food Safety standards• Champion Club certified restaurant every year during tenure• Train and internally develop team to provide management coverage in the market• Lead training around Marketing Experiences for General Managers in the market• Provide training to stores who are struggling to meet operational or financial targets• Train external salary candidates for the company• Helped Field Training Coach with organizing training systems and processes in the company• 2 Time recipient of the company stepping up award provided by the owner• 3 Time Recipient of one of the annual Top Restaurants of the year

• Responsible of increasing sales by 10% or more during this time.• Decreased food cost and labor in restaurant to meet or exceed company targets• Decreased speed to meet or beat company targets• Improved customer service scores to beat company and brand targets• Awarded one of the Taco Bell Corporate Golden Bell “best of the best” restaurants in 2004 for Taco Bell

San Antonio, Texas Area

• Responsible of increasing sales by over 10% versus being down • Met and exceeded company targets around labor and food costs• Improved mystery shop scores to meet company targets• Decreased speed to meet company targets• Led store team to 4th place in the bi-annual Whatagames as a new RGM in 2002

San Antonio, Texas, United States

• Held position as Assistant and Senior Assistant during this time frame• Worked in 4 different restaurants during this time frame and part of the management team responsible of improving both the operations and financial results of each restaurant• Worked at the "Limited test concept" as the sole salary manager with direction from the research team, increased sales by 15% and turned a considered failed concept to a profitable one.• Part of the company 'training team' responsible of re-training staff and management team during the buy-out of franchisees• Placed silver individually and bronze as part of the team during the Whatagames of 2000