Andre Dyson Email & Phone Number

Charleston, South Carolina, United States

• Directly reports to the COO of the company
• Responsible of overseeing 5 areas consisting of 27 restaurants with total sales volume exceeding $40 million in revenue
• Help to plan and participate in company meetings
• Ensure stores in each area are properly staffed and ongoing development taking place
• Responsible for ensuring each area is meeting company planned financial targets
• Responsible for ensuring each area is meeting company customer operation metrics

Washington DC-Baltimore Area

• Directly reports to the COO of the company
• Responsible of overseeing 3-4 areas consisting of 21-24 restaurants with total sales volume exceeding $45 million in revenue
• Help to plan and participate in company meetings
• Ensure stores in each area are properly staffed and ongoing development taking place
• Responsible for ensuring each area is meeting company planned financial targets
• Responsible for ensuring each area is meeting company customer operation metrics

• Directly reported to the Vice President of the company
• Created and implemented quarterly plans to overcome region and company opportunities
• Responsible of overseeing 18-31 restaurants managed by 3 – 5 Area Coaches with annual sales volume of up to $65 million in revenue
• Planned and participated in company meetings
• Helped to create period sales budgets in the region
• Ensure each area is properly staffed and ongoing development is taking place in stores

• Responsible of overseeing 11-18 restaurants managed by 1-3 Area Coaches while having 7 stores that directly reported to me.
• Responsible for over $33 million in annual sales
• Ensure stores are properly staffed and ongoing development taking place
• Met or beat DMA averages for both speed and Hospitality metrics in the DMA’s I operated in while leading the company in Hospitality metrics
• Ensuring sales plans are met and exceeded per area
• Ensuring direct stores and areas are meeting the company financial flow thru targets for the company while leading most months.

• Responsible of overseeing a team of 6 to 10 restaurants accountable for $6 to $11 million dollars in annual sales.
• Developing managers to achieve customer service goals which has met or beat company and brand results consecutively for last 7 years.
• Responsible of working through General Managers to ensure processes and discipline around the P&L to ensure district is beating company flow thru targets
• Ensure proper people processes are in place to grow and retain our teams.
• 3-time Area Coach of the year for the company
• Received leadership award from Taco bell corporate after one year in position

• Ensuring restaurant meets or exceeds targets for Labor, Cost of Sales, Customer Service, Operations, and Food Safety standards
• Champion Club certified restaurant every year during tenure
• Train and internally develop team to provide management coverage in the market
• Lead training around Marketing Experiences for General Managers in the market
• Provide training to stores who are struggling to meet operational or financial targets
• Train external salary candidates for the company

• Responsible of increasing sales by 10% or more during this time.
• Decreased food cost and labor in restaurant to meet or exceed company targets
• Decreased speed to meet or beat company targets
• Improved customer service scores to beat company and brand targets
• Awarded one of the Taco Bell Corporate Golden Bell “best of the best” restaurants in 2004 for Taco Bell

San Antonio, Texas Area

• Responsible of increasing sales by over 10% versus being down
• Met and exceeded company targets around labor and food costs
• Improved mystery shop scores to meet company targets
• Decreased speed to meet company targets
• Led store team to 4th place in the bi-annual Whatagames as a new RGM in 2002

San Antonio, Texas, United States

• Held position as Assistant and Senior Assistant during this time frame
• Worked in 4 different restaurants during this time frame and part of the management team responsible of improving both the operations and financial results of each restaurant
• Worked at the "Limited test concept" as the sole salary manager with direction from the research team, increased sales by 15% and turned a considered failed concept to a profitable one.
• Part of the company 'training team' responsible of re-training staff and management team during the buy-out of franchisees
• Placed silver individually and bronze as part of the team during the Whatagames of 2000