Andre Fenwick Email & Phone Number

I have built the following websites:https://eisenhauertwirl.com/https://dronesbydre.com/https://verticalvinc.com/https://coastalsolfoodtruck.com/Part of my job duties consisted of · Gather website requirements from the business· Purchase domain and set up proper hosting· Create and maintain email and login information using CPanel· Create and update website page information per business requirement· Create and update generic content using key… Show more I have built the following websites:https://eisenhauertwirl.com/https://dronesbydre.com/https://verticalvinc.com/https://coastalsolfoodtruck.com/Part of my job duties consisted of · Gather website requirements from the business· Purchase domain and set up proper hosting· Create and maintain email and login information using CPanel· Create and update website page information per business requirement· Create and update generic content using key words for SEO Show less

United States

· Dashboards creation for performance analysis and report· Worked with functional and admin teams to deliver automated workflow solutions· Configured and maintained catalog items and their associated workflows· Assisted in building and maintaining internal technical documentation, manuals, policies, and processes· Performed daily system health checks including system log review, memory and processor utilization, and overall systems availability· Executed routine system… Show more · Dashboards creation for performance analysis and report· Worked with functional and admin teams to deliver automated workflow solutions· Configured and maintained catalog items and their associated workflows· Assisted in building and maintaining internal technical documentation, manuals, policies, and processes· Performed daily system health checks including system log review, memory and processor utilization, and overall systems availability· Executed routine system performance reports and regularly reviewed reports with managers· Configured and maintained network computer systems including hardware, system software, and applications· Replaced and upgraded defective and outdated hardware when necessary· Monitored system performance to ensure functionality.· Presented and illustrated geographic information in narrative and graphic forms· Produced comprehensive facility, environmental utility products and services using georeferenced, digitized as-builts, floorplans, blueprints, imagery, and surveys· Developed, maintained, and annually updated sales parcel pdf maps for use in property hearings· Coordinated with multiple internal and external teams to resolve end-user issues· Installed and configured appraisal software· Used Active Directory to create user accounts and administer user rights in appraisal software. Show less

United States

· Analyze claims to determine if eligibility requirements and claim filing requirements are met and make determinations· Calculate Other Health Insurance (OHI) COB amounts using the data from claim such as the EOB or prior payment information given.· Identify when to pend to other departments based on guidelines· Process all claim types by determining corrective action to be taken on various types of errors pended by the system and resolving interactive edits· Translate… Show more · Analyze claims to determine if eligibility requirements and claim filing requirements are met and make determinations· Calculate Other Health Insurance (OHI) COB amounts using the data from claim such as the EOB or prior payment information given.· Identify when to pend to other departments based on guidelines· Process all claim types by determining corrective action to be taken on various types of errors pended by the system and resolving interactive edits· Translate, research, and verify claim information to determine if all requirements have been met· Review submitted claim information and select correct procedure code and diagnosis code using ICD-9, ICD-10, CPT4, and HCPCS manuals.· Contact providers and beneficiaries for missing claim information to process the claim through.· Participated in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously Show less

Remote

· Interacted with stakeholders, users, portfolios, vendors, and development team for the full life cycle of the project· Provided subject matter expertise to the development team and QA throughout the project lifecycle• Designing, developing and coding SQL programs to execute backend tests on the QNXT system• Designing comprehensive testing strategies for Benefit testing as a part of IT Quality and Compliance department.• Designing, developing and maintaining regression test… Show more · Interacted with stakeholders, users, portfolios, vendors, and development team for the full life cycle of the project· Provided subject matter expertise to the development team and QA throughout the project lifecycle• Designing, developing and coding SQL programs to execute backend tests on the QNXT system• Designing comprehensive testing strategies for Benefit testing as a part of IT Quality and Compliance department.• Designing, developing and maintaining regression test beds and schedule test cycles.• Designing & building test suites. • Leveraging the testing process and test tool kit to create re-useable test assets. • Implementing QA process and testing automation projects to improve the overall testing cycle.• Identifying testable events and develop the test cases / test scripts. • Identifying and capture test data to support the test cases defined by the testing team. • Reporting regression test results and analysis.• Utilizing appropriate testing tools. • Participating in the development and support of the testing program aimed at supporting multiple testing efforts simultaneously. • Assisting with test strategy articulation, planning, and management of individual testing events. • Providing regular contributions to the test management reporting.• Validating problem resolutions and software fixes as well as track issues and defects.• Understanding the business risk and implications of introducing new software or hardware into the production environment.• May provide leadership on various QA projects. Show less

San Antonio, Texas Area

· Provided technical support for over 25 web design applications via phone, email, and live chat · Educated customers on maintenance and usage of our software · Created and distributed documentation, flash videos and tutorials for customers and the company’s knowledge base · Aided users for databases, operating systems, compilers and third-party software including advice and discussions and discussions of search engine optimization techniques · Installed, configured and troubleshot… Show more · Provided technical support for over 25 web design applications via phone, email, and live chat · Educated customers on maintenance and usage of our software · Created and distributed documentation, flash videos and tutorials for customers and the company’s knowledge base · Aided users for databases, operating systems, compilers and third-party software including advice and discussions and discussions of search engine optimization techniques · Installed, configured and troubleshot network and application server hardware, operating systems software and peripheral network equipment such as routers, bridges and network interface cards/modems · Beta tested all software before release and communicated with developers to make sure any bugs we found had been fixed and any last-minute requests would be integrated into the latest versions of the application Show less

Remote

· Assisted in planning and coordination of application upgrades and releases, including development and execution of some test plans· Demonstrate ingenuity self-reliance and resourcefulness. Able to take action without instructions using attained business knowledge which is applied consistent with current configuration and operations· Participated in defect resolution for assigned component· Assisted with development of configuration standards and best practices· Suggested… Show more · Assisted in planning and coordination of application upgrades and releases, including development and execution of some test plans· Demonstrate ingenuity self-reliance and resourcefulness. Able to take action without instructions using attained business knowledge which is applied consistent with current configuration and operations· Participated in defect resolution for assigned component· Assisted with development of configuration standards and best practices· Suggested improvement processes to ensure systems are working more efficiently and improve quality· Loaded and maintained provider, contract, benefit or reference table information into computer system(s)· Conducted Unit Testing when appropriate· Applied previous experience and knowledge to research and resolve Utilization Management issues, claim/encounter issues, pended claims and update system(s) as necessary· Applied knowledge of interfaces and other applications to research and resolve issues and update system(s) as necessary· Collaborated with team members to share experience and knowledge· Monitored claims queues to identify issues, makes recommendations, and implements configuration changes to improve claims accuracy Show less

Remote

· Resolved and configured solutions for complex issues in an effective and efficient way· Department QNXT expert and liaison between Claims and UM for fired edits and QNXT errors that resulted in paid claims and auto adjudication· Worked closely with TriZetto on system testing and resolutions· Corrected and edited training manuals for Utilization Management that was initiated and administered by TriZetto· Created step-by-step refresher training materials for staff to meet legacy… Show more · Resolved and configured solutions for complex issues in an effective and efficient way· Department QNXT expert and liaison between Claims and UM for fired edits and QNXT errors that resulted in paid claims and auto adjudication· Worked closely with TriZetto on system testing and resolutions· Corrected and edited training manuals for Utilization Management that was initiated and administered by TriZetto· Created step-by-step refresher training materials for staff to meet legacy system transition to QNXT Go-live· Assisted with Provider communication letters for HHSC approval, as well as denial letter and approval UM letters process· Navigated QNXT demo as UM Lead for HHSC onsite review· Assisted with External Links created to correlate with QNXT to meet CHC needs outside of QNXT Show less