Andre Gilbert Email & Phone Number

Auburn, Alabama, United States

Small Format Team LeadGlobal store operationsInspire and motivate team members to achieve store goals and maintain high performance.Quickly address and resolve operational issues that arise, such as inventory discrepancies or equipment malfunctions.Train team members on best practices for customer service and store procedures.Adjust to changes in store operations, such as shifts in sales volume or changes in store layout.Analyze sales data to make informed decisions about promotions, product placement, and inventory levels.Adapt quickly to unexpected challenges and find effective solutions.

Auburn, Alabama, United States

Promoted within 4 months of being hiredHelp build the for grand openingTackled multiple roles including, F&B , Style, Hardlines, and S&EAssist with inventory counts and audits.Work with other team members to achieve daily goals and support store operations.Ensure compliance with company policies and local regulations.

Create and manage staff schedules to ensure adequate coverage during all shifts.Monitor inventory levels, place orders for supplies, and manage stock to minimize waste and ensure availability.Maintain high service standards by setting expectations for staff and monitoring service delivery.Handle multiple tasks and responsibilities simultaneously while maintaining attention to detail.Assist with local marketing efforts, promotions, and community events to attract and retain customers.Proficient use of POS systems and other restaurant technology.Hired and Onboarded New team members and ManagersTraining Leader for Managers in area

Oversee and motivate the overnight staff, ensuring they perform their duties efficiently and adhere to Waffle House standards.Train new employees on their roles and provide ongoing support and guidance to the existing team.Monitor inventory levels, order supplies as needed, and manage stock to prevent shortages or wastage.Ensure food and service quality meet Waffle House standards, and address any issues that arise promptly.Provide excellent customer service, handle complaints effectively, and ensure that all guests have a positive dining experience.Foster a positive work environment and encourage teamwork among the overnight shift staff.Manage your time and prioritize tasks effectively to ensure all responsibilities are handled efficiently during the shift.Ensure that all health and safety regulations are followed, including proper sanitation and safe food handling practices.Adapt to changes in customer volume, staffing needs, or operational procedures that may occur during the shift.Handle the challenges and pressures of working overnight, including managing fatigue and maintaining high performance.Accurately manage cash and financial transactions, including balancing cash drawers and preparing deposit reports.Monitor and manage costs related to inventory and labor to ensure profitability.

Education record

Education record