Understanding and ramping up core work, by maintaining rapport with community members and other team membersRecognising case type/severity while de-escalating crisis and managing other people’s emotionsUnderstanding policies and their rationale, while implementing them to ensure the best interest of community is satisfied Management of cases with varying complexitiesImplementation of plans and communicating them in an effective and sensitive manner to individuals needing support

Content Manager for PR and Social mediaDevelopment of new approaches and implementation of international campaigns for online mediaBudget analysis and planning

Supervision and control of safety system on cargo vessels and in the harbourManaging and monitoring the maritime risksTeam coordination and personnel managementEstablishing and maintaining the harbour safety plan, staff trainings, drillsHarbour risk assessmentEmergency response plans/Incident management/Auditing risk controls

Assistance with an expeditor operations with LPG vesselsOrganising, allocating and reporting on anhydrous ammonia shipmentAttending vessels from berthing to completion of cargo transfer Monitoring changes in vessel arrival or cargo transfer Preparing and submitting bills of lading, SOF, crew lists

Conducting an in depth review of dangerous goods in harbour, samplingPreparing dangerous goods documentation according to IMDG code