Andre Hatcher Email & Phone Number

Austin, Texas Metropolitan Area

Sanantonio

San Antonio, Texas Area

•Managed 4 stores and 16 employees, preparing work schedules and assigning specific duties.•Analyze, tracked and communicated store performance metrics as well as performance goals for both the sales personnel and the store•Ensures that customer service standards are consistently met through active floor service management processes•Creates and cultivated a store environment where diversity is valued and is practiced •Handles, monitored all merchandise and inventory management systems to remain competitive•Promotes products and product-bundling, marketing initiatives to have a good status in the marketplace and get ahead of competition•Creates and implemented effective lines of communication within the store and supporting departments•Leads in the recruitment, hiring, training, coaching, and development of exceptional, sales-driven teams•Performs regular inventories with purchasing and inventory manager to monitor stocks •Conducts quarterly evaluation of personnel for performance bonus and promotions

Seguin, Texas

•Managed 4 employees, preparing work schedules and assigning specific duties.•Oversaw activities directly related to making products or providing services.•Directed and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.•Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.•Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency•Established and implemented departmental policies, goals, and objectives, procedures and staff members as necessary•Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes•Planned and direct activities such as sales promotions, coordinating with other department heads as required•Determined goods, set prices and credit terms, based on forecasts of customer demand•Located, selected, and procure merchandise for resale, representing management in purchase negotiations

San Marcos, Texas

•Managed 8 employees, preparing work schedules and assigning specific duties•Oversaw activities directly related to making products or providing services•Directed and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products•Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement•Managed 4 stores and 16 employees, preparing work schedules and assigning specific duties•Directed and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency•Established and implemented departmental policies, goals, objectives, procedures, and staff members as necessary•Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes•Planned and direct activities such as sales promotions, coordinating with other department heads as required•Determined goods, set prices and credit terms, based on forecasts of customer demand•Located, selected, and procure merchandise for resale, representing management in purchase negotiations

San Marcos, Texas

•Consulted with customers to resolve complaints and verify financial and credit transactions•Prepared reports that include the degree of risk involved in extending credit or lending money•Compared liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries and geographic locations•Reviewed individual customer files to identify and select delinquent accounts for collection•Completed loan applications, including credit analyses and summaries of loan requests, •Analyzed financial data such as income growth, quality of management, and market share to determine expected profitability of loans•Evaluated customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity

San Marcos, Texas

•Arranged for debt repayment or establish repayment schedules, based on customers' financial situations•Located and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment•Advised customers of necessary actions and strategies for debt repayment•Persuaded customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise•Conferred with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts•Located and monitor overdue accounts, using computers and a variety of automated systems•Answered customer questions regarding problems with their accounts•Recorded information about financial status of customers and status of collection efforts•Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors•Sorted and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports

Lockhart, Texas

•Supervised 1 officer•Conducted head counts to ensure that each prisoner is present•Monitored conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence•Inspected conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes•Recorded information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities•Searched prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.•Used weapons, handcuffs, and physical force to maintain discipline and order among prisoners•Inspected mail for the presence of contraband•Guarded facility entrances to screen visitors•Maintained records of prisoners' identification and charges•Processed or book convicted individuals into prison