Andre Indratama

Andre Indratama Email and Phone Number

(Sr.) Customer Service - English and Bahasa Speaker @ BurnMotion
West Java, Indonesia
Andre Indratama's Location
West Java, Indonesia, Indonesia
About Andre Indratama

Andre is a person who likes to develop further and is a realistic risk-calculated taker.One of his favorite quotes:"Let your plans be dark and impenetrable as night, and when you move, fall like a thunderbolt." - Sun Tzu

Andre Indratama's Current Company Details
BurnMotion

Burnmotion

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(Sr.) Customer Service - English and Bahasa Speaker
West Java, Indonesia
Website:
burnmotion.com
Employees:
25
Andre Indratama Work Experience Details
  • Burnmotion
    (Sr.) Customer Service - English And Bahasa Speaker
    Burnmotion
    West Java, Indonesia
  • Agrikan
    Content Manager
    Agrikan Sep 2023 - Present
    - Proofreading content before being published- Managing content
  • Google Maps
    Local Guide Contributor
    Google Maps Nov 2023 - Sep 2024
    - Writing reviews of visited places- Posting photos of visited places
  • Forex Jed
    Personal Blogger
    Forex Jed Dec 2021 - Sep 2024
    West Java, Indonesia
    2021-2023: Researching phase2024: Taking a break phase- Designed images for forex content- Managed forex content- Outlined 3 pillars of trading the forex market- Researched forex content- Wrote forex content in English
  • Forex Brokers
    Retail Foreign Exchange (Swing) Trader
    Forex Brokers Oct 2018 - Sep 2024
    West Java, Indonesia
    2018-2022: Learning phase2022-2023: Peak performance phase2024: Taking a trading break phase- Analyzed the forex market using fundamental and mainly technical analysis- Controlled emotions when the market goes against the results of the analysis- Entered position using proper risk-reward ratio- Mid to long-term trading in the forex market- Managed psychological conditions especially fear and greed- Researched the forex market behaviors- Specialized in the USD pairs (AUDUSD, EURUSD, GBPUSD, NZDUSD)
  • Concentrix
    Advisor I, Customer Service - English Speaker
    Concentrix Jan 2024 - Jun 2024
    - Analyzed customer experience (CX) issues (after-sales, logistics, accounts, promotions, coupons, etc.)- Ensured communication to the CX with high-quality pass rates (January pass training, February pass training, March 90%, April 100%, May 95%)- Handled Temu E-Commerce CX from different countries (1-48 daily tickets)- Maximized CX satisfaction for CX issues by providing the best solution as per Standard Operating Procedure (SOP)- Took daily study tasks to improve product knowledge on handling the CX properly- Wrote, proofread, and spoke using English language for communication
  • Stickearn
    Field Operations Staff
    Stickearn Sep 2022 - Sep 2023
    Central Jakarta, Jakarta, Indonesia
    - Allocated time effectively and efficiently when multitasking is required by prioritizing urgent tasks- Checked and verified the drivers' report- Communicated and remotely worked with out-of-Jakarta vendors (such as Bali, Batam, Lampung, Yogyakarta, and Solo) to make sure the advertisement stickers installation goes smoothly- Delegated tasks of registering stickers and quality control of the stickers to representatives in different towns- Guided drivers to follow convoy projects (Hanasui and Khong Guan) route properly- Identified potential wastes of operation such as unit installation, vendor, and representative issues - Reminded drivers to report their advertisement stickers' condition- Supervised advertisement sticker installation for StickMob and StickMotor in Jakarta (sometimes in Depok Cinere)
  • Stickearn
    Operations Representative
    Stickearn Feb 2022 - Sep 2022
    Central Jakarta, Jakarta, Indonesia
    - Assigned drivers to install various advertisement stickers on their cars- Documented drivers who want to install advertisement stickers after calling them through a call center by using Google Sheet- Implemented the quality control of advertisement stickers that have been installed on the drivers' cars- Invited drivers to install various advertisement stickers through a call center- Maintained relations with drivers who want to install and have installed advertisement stickers on their cars- Took pictures of the advertisement stickers for documentation
  • Agrikan
    Content Manager
    Agrikan Jul 2019 - Jul 2022
    West Java, Indonesia
    - Contributed to creating Cyber Guidelines- Created an About Us section- Made a Content Policy- Managed content- Wrote agricultural content in Bahasa Indonesia
  • Lembaga Ketahanan Nasional Republik Indonesia
    International Affairs Analyst
    Lembaga Ketahanan Nasional Republik Indonesia Feb 2021 - Mar 2021
    Central Jakarta, Jakarta, Indonesia
    - Analyzed international political and economic issues, especially Crisis in Myanmar, Gulf, and Syria- Created a list of 20 Post-Covid-19 global issues- Prepared white papers and PowerPoints regarding Indonesia's foreign policy in Maritime Global Axis and Fulcrum- Provided solutions to empower small businesses around mining sites in Indonesia- Wrote a white book draft of 150 pages regarding national resilience

Andre Indratama Education Details

  • Institut Ilmu Sosial Dan Llmu Politik Jakarta (Iisip Jakarta)
    Institut Ilmu Sosial Dan Llmu Politik Jakarta (Iisip Jakarta)
    Gpa: 3.40/4.00

Frequently Asked Questions about Andre Indratama

What company does Andre Indratama work for?

Andre Indratama works for Burnmotion

What is Andre Indratama's role at the current company?

Andre Indratama's current role is (Sr.) Customer Service - English and Bahasa Speaker.

What schools did Andre Indratama attend?

Andre Indratama attended Institut Ilmu Sosial Dan Llmu Politik Jakarta (Iisip Jakarta).

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