Customer Service Representative
London, England, United Kingdom
- Provided assistance and support to passen- gers during emergencies or disruptions in railway services.
- Communicated clearly and effectively with passengers, colleagues and relevant authori- ties.
- Conducted regular patrols of the station to ensure the safety and security of passengers and staff.
- Responded promptly to incidents and reported any incidents to the relevant authorities.
- Maintained up-to-date knowledge of emergen- cy procedures and protocols to ensure swift and effective response.