Personal project to increase the distribution of ebook written in portuguese that are in public domain.▪ Responsible to implement the different technology solutions for Luso Livros, like web hosting solutions, CMS wordpress, different plugin solutions, theme implementation and some HTML & CSS customization.▪ Manage the different social profiles and follow up the book trends.▪ Implement SEO strategies to increase link building.▪ Create relevant content for SEO purpose.

​▪ Experience using marketing tools such as Google Analytics, Google Search Console, MOZ, ScreamingFrog…▪ Monitor SEO performance across a set of key metrics and leading indicators such as rankings, site authority and organic search brand awareness.▪ Implement campaigns that drive SEO performance, for the main site and all the other Master.D websites, creating a pipeline of content.▪ Plan local SEO strategies to increase organic traffic and revenues.▪ Interaction with different departments to promote the brand and find the best strategies to get different content for SEO purpose.▪ Experience working with popular keyword tools such as Google Adwords.▪ Monitoring and reporting of competitor.​▪ Some experience in Search Engine Marketing (SEM).

▪ Monitoring staff performance during a shift and addressing any shortcomings. ▪ Making sure that all staff have the basic skills training needed to perform their jobs.▪ Coordinating break and meal periods for staff according to activity levels. ▪ Directing employees through their daily routines.▪ Providing leadership to the team during a shift.▪ Motivating staff to deliver better results.▪ Creating reports to present to internal management.

▪ Responsible for supervising a shift team of staff that detect and handle the first line operational troubleshooting of incidents, ensuring timely and appropriate actions are taken and the standards and procedures required. Focus in providing resolution to trouble tickets with as little interruption to service as possible.▪ Oversee the activities of all network supervision teams and assure the coordination among all, relating to monitoring network performance; planned maintenance and responding to any network connectivity issues. ▪ See that trouble tickets are working effectively and efficiently and that the work with engineering, field technicians and telecommunications carriers is effective in resolving service issues in accordance with established processes and procedures. ▪ Interface and respond to customer providing technical support and regular status updates. ▪ First level escalation contact.

▪ Oversee the monitoring of the network for stability and performance in order to maintain 24x7 operations and resolve service impacts as they occur.▪ Direct management of major/critical network incidents to target restoration timescales.▪ Primary interface between management, customer, zone managers, etc...and the 3rd parties.▪ Knowledge of transmission Huawei Packet Transmission Equipment - PTN910, 1900 and 3900, Siemens HID ATM switches, Siemens microwave (PDH) links (xRAL, SRAL, SRA4 etc.), Huawei Radio Transmission Equipment – RTN910, 950 and 980.

▪ Alarm monitoring for UMTS NSN & NSN RNC.▪ Alarm monitoring for GSM Siemens & Siemens BSC.▪ Alarm monitoring for GSM/UMTS Huawei & BSC/RNC Huawei.▪ Ticket creation, dispatching, follow up and escalation.

Worked at the department "Electronic Components of micro and nanotechnology".During the internship I developed electronic systems using Matlab/Simulink, futhermore I used tollboxes like the EDA Simulator Link and the HDL Coder, offered also by the company Mathworks.I evalueted a full designflow from designing and simulating a Simulink model, transferring into VHDL Code and finally implementing the system in a Xilinx FPGA.

Telephone contacts with current and former clients for presentation and sale of collectible, among other tasks associated with the role.