• Managed operations and implemented processes across the Business Unit to ensure efficiency and cost-effectiveness.• Oversaw Rollout Projects and maintenance, including Budget and Commercials Management, Quality Control, and Dispatch Management.• Achieved successful Contractual SLA Management and Spares Management to ensure smooth operations.• Developed skills in HR Management and OHSE Management to support the team effectively.

• Oversaw the performance of various active maintenance projects, driving performance and ensuring delivery of exceptional service standards that simultaneously met organisational and client needs.• Defined project objectives and outputs, allocated resources, prepared a project plan and monitored, controlled and reported progress against planned activities.• Performed cost-effective preventative and corrective maintenance, ensuring network availability complied with the company’s contractual SLA.• Prepared and submitted project quotes and tenders and negotiated prices with vendors to secure best terms. • Tracked and managed the Sales Pipeline. • Reviewed and managed the quarterly operations budget.• Coordinated and managed logistics, warehouse activities and fleets.• Provided training and exposure to new technologies on network monitoring and maintenance.• Oversaw all OHS management, ensuring adherence to Vodacom absolute rules, such as manhours, traveling time, safety files, PPE and safety training.Notable Project Achievements:• Reduced total network faults by 60% in 12 months by implementing an aggressive preventative maintenance schedule and proactive network monitoring.• Preventative Maintenance Critical focus was to restore redundancy on all links. Cleared all VSWR/RSSI faults and restored site environmental alarms. • Drove network availability improvement from 98.2% to 99.5%. • Under my leadership staff KPIs increase by 30% by tasking the correct field tech for the job. • Reduced operational costs by 32% by decreasing corrective dispatches which resulted in a decrease in traveling cost and man-hours.

• Oversaw cost-effective preventative and corrective RAN maintenance to ensure consistent network availability that complied with the company's contracted SLA.• Planned, coordinated and managed day-to-day active and passive maintenance.• Provided 24/7 network alarm monitoring, FO dispatch and ticket handling, and high-level field support.• Managed back office operations for remote investigation and remote fault correction. • Oversaw maintenance Spare and RMA management for Huawei, NSN, Ceragon, and ZTE. • Compiled various reports to track performance and facilitate decision making.• Managed ATP (PAC and FAC) scheduling and open snags. • Updated network routing and circuit connections.• Managed network spider diagram and as-build, ensuring all new sites were uploaded and visible to the NOC. • Oversaw backup network monitoring systems software and safekeeping.• Planned, coordinated and managed the staff work and standby schedule. • Oversaw all logistics management practices, ensuring sound planning to facilitate optimised operations.• Provided training and exposure to new technologies on network monitoring and maintenance.• Oversaw all OHS management, ensuring adherence to Vodacom absolute rules.

• Planned, coordinated and performed cost-effective preventative and corrective maintenance, as well as transmission and CTN network maintenance and operations.• Managed team members, providing leadership and guidance to drive performance.• Provided 24/7 network alarm monitoring, FO dispatch and ticket handling, and high-level field support.• Oversaw all MTTR and SLA management, ensuring delivery of maintenance services well within SLAs.• Managed the maintenance Spare and RMA for Huawei and Aviate. • Coordinated monthly transmission PM schedule per technician, site and region.• Provide training and exposure to new technologies about network monitoring and maintenance.• Implemented all OHS management practices, ensuring adherence to Vodacom absolute rules.

• Facilitated performance of cost-effective preventative and corrective maintenance within the shortest response time ensuring network availability that complied with SLAs.• Managed field corrective operations for the PTP and PNP Microwave, Satellite and Fiber Optic network.• Provided 24/7 network alarm monitoring, FO dispatch and ticket handling, and high-level field support.• NMS tools included u2000, m2000, Provision, ECI (MUX), Indirect Satellite, Access Gate (Compression, Siemens NetViewer / TNMS, Alcatel LSY, Cambridge VectaStar. • Oversaw ATP (PAC and FAC) scheduling and open snags management. • Ensured that the network E1 routing and circuits connections were updated daily.• Implemented Health and Safety requirements, including conducting daily toolbox talks and SHE briefings. • Managed the Opex budget.

• Managed daily operations, including scheduling and prioritising sites per rollout installation team.• Coordinated logistics and managed project budgets.• Conducted audits on equipment and tools.

• Provided high-level support to the client on their Satellite transmission network and main HUB station. • Transponder balancing with Intelsat. • Managed SSPA, modems installation and configuration, as well as VSAT installations and Paradise and Comtech modems installations and commissioning.• Earth station (HUB) transmission equipment installations. • Installed and maintained antenna tracking.