· Possess 3 years of experience as consumer affairs representative at Colgate Palmolive headquarters in New York City, where was active at both the US company level taking calls from consumers in addition to managing special projects for the Global Consumer Affairs division, reporting to the Global VP for Consumer Affairs.· Most recently was engaged by Alorica in Tucson, Arizona for a project for a Fortune 500 organization`s call center operations.· Strong academic background: B.A. in Economics and Political Science from Columbia University.· Native English and Portuguese; Advanced Spanish; Competent French.· Possess 20 years’ combined experience in financial management and investor relations, with foundation in M&A on Wall Street and in Latin America as General Manager of a Family Office.
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Customer Service AdvocateCiti Nov 2022 - Oct 2023Tucson, Arizona, United States· Received and attended to consumer communications of a major private label credit card by phone· Consistently met targets for compliance, customer satisfaction and average handle time. -
General ManagerPortinari Family Office Jan 2002 - Feb 2021Brazil· Compliance management and financial reporting, including preparation of the financial statements & MD&A;· Responsible for FP&A and monthly presentations to senior management and the Board of Directors; and· Management of special initiatives of interest to the Board of Directors (Control of “Follow Ups” at the Board Level, etc.).· Management of special initiatives of interest to the Board of Directors (Control of “Follow Ups” at the Board Level, etc.).· General administration of the office.
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Financial AnalystVioly & Company Jun 1998 - Dec 2001New York, New York, United States· Performed corporate finance activities, including M&A transactions and capital raising -
Customer Service RepresentativeColgate-Palmolive Jun 1994 - Sep 1997New York, New York, United States· Executed key project to unify CRM software across all major Colgate Palmolive subsidiaries, resulting in uniform reporting of Consumer Affairs data to the Vice-President of Global Consumer Affairs· Received and attended to consumer communications by phone and mail with excellent level of customer service
Andre M Valverde Education Details
Frequently Asked Questions about Andre M Valverde
What is Andre M Valverde's role at the current company?
Andre M Valverde's current role is Customer Service Specialist.
What schools did Andre M Valverde attend?
Andre M Valverde attended Columbia University In The City Of New York.
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