Andre Magee Email & Phone Number

Lackland Air Force Base, Texas, United States

Serves as a Security Control Assessor (SCA) for 16 AF/A6 conducting Assessment& Authorization (A&A) activities on Air Force wide Information systems Analyzes multiple operating systems and network configurations to evaluate threats and vulnerabilities, documents and reports findings and makes recommendations for improvement. Conducts assessments of compliance and operational and technical security controls employed within or inherited by an Information System to determine the overall effectiveness of the controls and able to communicate complicated security assessment technical concepts, requirements, results clearly verbally and in writing.Develops and reviews Security Assessment Reports (SAR), Risk Assessment Reports (RAR), System Security Plans (SSP), Plan of Action and Milestones (POA&M), and Security Control Traceability Matrix (SCTM)

Lackland Air Force Base, Texas, United States

Diagnosed, troubleshot, and resolved software/hardware issues and provided IT support via remote tools, telephone, e-mail and in-person to an organization with 1500+ users.Provided user guidance and training on systems including software when needed to ensure constant system functionality.Administered Active Directory and Microsoft Exchange accounts for users and computers, as well as domain management operations.Assisted Tier III technicians in the delivery and problem resolution of IT support services, which included installing, configuring, and maintaining IT systems and peripherals.Created, documented actions taken and closed resolved user service requests via Remedy Action Request System/Service Now ticket system.Maintained constant positive communication to guarantee customer satisfaction before closing documented service desk tickets.

San Antonio, Texas Area

Ensured the execution of company cybersecurity directives for 11 tactical units and seven weapon systems, securing $52B of Department of Defense (DoD) network equipment.Executed 2K cyber sorties; engaged 33 targets and obliterated installed malware; restored security poster to 700K systems.Administered command and control for 1M Air Force systems; implemented cyber operation directives for 323 sites while fortifying a $14.2B+ network.Researched the latest system threats to develop and test tactics, techniques, and procedures (TTPs) for defensive information operations; employed TTPs on Air Force and DoD computer networks to defend against hostile information operation.Controlled full-spectrum cyberspace operations and synchronized dynamic takings in support of the Air Force Cyber Security program.

Langley Afb, Va

Managed 12 personnel, administrating & sustaining $9.5M IT infrastructure over 6 networks and 25 servers which provided target reach back for 7 Combatant Commands (CCMD) and 12 Air and Space Operation Centers (AOC). Coordinated integration and delivery of new technology to 380 users. Managed Network Operations, Cyber Security, troubleshooting & maintenance support for 1.2K IT devices. Ensured accuracy and compliance with established directives and procedures developed for daily network operations. Secured and maintained personnel Local Area Network and e-mail account access. Supported the installations of system software, security patches, Voice over Internet Protocol (VoIP), Voice over Secure Internet Protocol (VoSIP) and Top-Secret Voice over Internet Protocol (TSVoIP) telephone systems. Maintained IT infrastructure upgrades, tracked computer system accountability & assured information integrity.

Ramstein Ab, Germany

Safeguarded and transported highly classified, time-sensitive Department of Defense and diplomatic material worldwide to 3,800 accounts. Complied with United States Transportation Command (USTRANSCOM), DOD and Joint Chief of Staff requirements for material handling, storage and accountability. Prepared documents, plans & supervised courier dispatches; maintained in transit visibility of material movement. Performed surface and air missions to service 215 customers throughout European Command (EUCOM), Central Command (CENTCOM) and North Atlantic Treaty Organization (NATO) Area of Responsibility. Performed the additional duties of Communications Security (COMSEC) custodian, Local Area Network Manager, Secure Telephone Unit (STU)-III Responsible Officer, Telephone Control Officer, Client Systems Administrator.

Italy

Maintained and configured network servers. Conducted customer education and training; provided problem resolution for hardware faults. Performed and assisted users with setup, configuration and daily use of software and networked workstations. Trained all workgroup managers (WGMs) and Customer Service Administrators (CSAs). Ensured compliance with Time Control Network Orders (TCNOs). Updated systems and correctly maintained all communications forms, logs, security records and publications. Communications Security (COMSEC) Manager, responsible for issuing, receiving, transporting, maintaining and destroying COMSEC material. Maintained computerized management of COMSEC material database. Performed the additional duties of a Two-Person Control COMSEC Team Member, Information Systems Security Officer (ISSO), Secure Internet Protocol Router Network (SIPRNet)/Defense Messaging System/TACLANE (Tactical Local Area Network Encryption) Administrator.

Misawa Ab, Japan

Responsible for the accountability and management of all 35th Fighter Wing, and six associate unit computer systems, and associated network equipment valued at 9.5M. Ensured computers and related equipment are properly inventoried and tracked in the Air Force’s Information Technology Asset Management (ITAM) database, and acts as the base focal point for all computer equipment turn in and receiving actions. Trains and assists 180 base equipment custodians in the computer equipment accountability responsibilities. Monitors status Reports of Surveys, prepares reports for excess equipment and completes forms for DRMO turn in. Manages and approves Information Technology purchases in the AF purchasing vehicle, AFWay and provides technical solutions for computer equipment requests. Trains equipment custodians on purchasing equipment in accordance with AFWay guidelines.

Misawa Ab, Japan

Performs help desk operations in the Computer Support Center (CSC) supporting the 35 FW and 21 associate units. Creates, updates, assigns, and closes out Remedy Action Request System trouble tickets. Administers Microsoft Exchange Email accounts to include account creation and modification. Works to ensure integrity of the base local area network and email system. Isolates faults, determines causes, and initiates recovery procedures for network malfunctions due to hardware, software, and communication failures. Performs administration for Defense Message System (DMS). Operates and maintains the Message Distribution Terminal (MDT) System, Network Management System, Automated Security Incident Measurement System, and associated cryptographic equipment valued at 2.5M supporting the 35 FW and base organization. Prepares, transmits, processes, and distributes Automatic Digital Network (AUTODIN) messages for 52 DOD agencies. Ensures processing and notification of PACAF Communication Tasking Orders.

Tinker Afb, Ok

Responsible for tactical operations and maintenance of the Tactical Telephone Switch, and the Automatic Telephone Switchboard. Maintains telephone operations in a deployed combat environment. Oversees and coordinates all telephone maintenance actions and repairs. Instructs newly assigned personnel in the operations, procedures, methods, and regulations unique to a tactical environment. Establishes and maintains computer databases for the telephone switch and switchboard. Troubleshoots and corrects system and circuit problems.