Andre Marcel Mendes Email and Phone Number
Andre Marcel Mendes work email
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Andre Marcel Mendes personal email
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Hello and welcome to my profile!My name is Andre Marcel Mendes (He/His), and I am a seasoned customer-facing professional with over 15 years of experience. I am passionate about connecting with people and helping them achieve their dreams, which in turn helps me grow as a person and professional.Throughout my career, I have had the privilege of engaging with individuals from diverse organizations, spanning various nationalities, sizes, and sectors. As the regional lead for Iberia and Latin America, I continue this journey by leading a team of highly skilled CSMs dedicated to implementing Social / Digital / Deep Sales programs for some of the world's largest organizations. My responsibilities include managing team capacity, ensuring operational excellence, providing ad hoc coaching and mentorship, and fostering team identity.I work directly with organizational leaders in EMEA to drive improvements in key productivity areas, and I collaborate closely with cross-functional partners in Europe and North America to maximize support value and help the business achieve its sales objectives. Additionally, I am a strong advocate for diversity, inclusion, and belonging. I regularly contribute my time, knowledge, and resources to empower various underrepresented groups.If we have worked together or met, either in person or virtually, I would love to connect with you! Please include a note about how we know each other in your connection request.
- Website:
- dukelong.com
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Regional Team Lead, Customer Success - Enterprise Iberia & LatamLinkedin Oct 2023 - PresentSunnyvale, Ca, UsAs a regional lead, I partner with a team of highly skilled CSMs focused on helping Linkedin's customers in Iberia and Latin America to implement Sales Navigator within their organization and deliver customer value. I proactively coach and develop team members across the globe, while been responsible for orchestrating topics such as team capacity, operational rigor, ad hoc coaching and mentorship and build team identity. I liaise directly with organizational leadership based in EMEA to drive improvement of core productivity areas while also partnering closely with cross-functional partners in Europe and Namer to maximize support value and help the business to achieve sales goals.
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Principal Customer Success Manager - Major Accounts Iberia & LatamLinkedin Apr 2022 - Sep 2023Sunnyvale, Ca, UsAs a Principal Customer Success Manager, I partner with our global account team to build the strategy for LinkedIn's largest customers - accounting for 50+ Mi USD in revenue - and ensure these clients achieve a significant return on their investment. I am also the main point of contact for all things Sales Navigator related for both regions (Iberia and LatAm) and languages (Portuguese and Spanish) helping to localize and adapt the communication and feed local feedback to our global products and communication teams based in the United States.
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Sr. Customer Success Manager - Major Accounts And Enterprise Iberia & LatamLinkedin Oct 2020 - Mar 2022Sunnyvale, Ca, UsCurrently managing LinkedIn's most strategical accounts in the regions.Acting as a change management consultant I help big multinational companies to digitally transform the way the sell in a pandemic environment. On top of my core role, I am responsible for the roll out of multiple global initiatives, especially on systems and tools, and serve as a client advocate and main point of contact in the LatAm region for LinkedIn’s global product and communications teams.
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Customer Success Manager - Enterprise LatamLinkedin Oct 2019 - Sep 2020Sunnyvale, Ca, UsAs an enterprise Customer Success Manager, I can take the implementation of digital selling strategies to another level by managing the large regional and global accounts with operations on Latin America. I do this by working very closely with Key Executives, Sales and Marketing Managers at a strategic level providing consultancy, project and change management.
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Customer Success Manager - Midmarket Brazil And MexicoLinkedin Oct 2018 - Sep 2019Sunnyvale, Ca, UsSocial Selling is the natural evolution of the sales process. It values that through social networks it is possible to find the right prospects, build relationships and, ultimately, close sales.As a Customer Success professional I am passionate about building long-term relationships and helping my clients achieve their goals. I do so by making Sales Navigator a pivotal part of my clients’ sales and business strategy.On a daily basis, I closely monitor the health of my accounts by providing advisory services according to the specific needs of each client.
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Sr. Project CordinatorEuromonitor International Jun 2018 - Oct 2018London, England, GbGlobal project manager for strategic market research studies on developing countries, such as Argentina, Brazil, Chile, China, Mexico, Israel, India, Thailand, among others. Full responsibility from start to finish: including planning, budget, research methodology, management of analysts, and development of recommendations. At any given moment responsible for the management of up to 12 analysts, regional project managers and a 150-500K USD project fee. -
Project CordinatorEuromonitor International Jun 2016 - May 2018London, England, GbAs a project cordinator for adhoc strategic market studies I`ve worked with Fortune 500 clients, from wide range of 28+ industries, including: Consumer Appliances and Electronics, Packaged Food, Soft and Hot Drinks, Tobacco, Beauty & Personal Care, Consumer Health, Home Care, Consumer Finance (cards), Foodservice, Retail, E-commerce, and Travel and Tourism etc.I was responsible for complete project overseeing, including project planning, budget allocation, field supervision, analysts management as well as development of recommendations and presentations for C – level audience.
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Innovation Consultant LatamNielsen Jun 2015 - May 2016New York, Ny, UsAs an Innovation Consultant I attended large clients in various sectors of consumer goods. I developed questionnaires, analysis and strategic presentations preparations to identify market trends and opportunities, as well as measure success and opportunities for improvement in launches, re-launches and line extensions. -
Senior Account Executive LatamNielsen Jan 2013 - May 2015New York, Ny, UsAs a Senior Account Executive I attended large clients on telecommunications sector, consumer goods and information sectors. I prepared analysis and strategic presentations to identify market trends, define prices, innovation management and improvement of distribution levels. I prepared proposals and closed contracts for competition in various industries.
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Trainee LatamNielsen Jan 2012 - Dec 2012New York, Ny, UsAs a trainee I attend large manufactures and carriers of Telecom and FMCG industries. I prepared analysis and management presentations for many areas, such as Marketing, Trade Marketing, Purchasing & Portfolio. I sported on clients’ marketing plans decision in order to achieve effort and resources best allocation. Also prospected new customers and new services in regular customers.
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InternNielsen Jan 2011 - Dec 2011New York, Ny, UsAs an intern I attended large clients in several sectors. I elaborated analysis, reports and presentations on customers’ performance . I gave support to company’s account executives to prepare proposals and closing contracts for new services.
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Board Of AlumniEspm Jr. Sp Jul 2010 - Dec 2010São Paulo, Sp, BrAs a board of alumni member I assisted the the Board of Directors to became more meaningful to their stakeholders by identifying and helping to implement actions that will enhance the student experience, deliver better and more assertive projects and strengthen University's name. -
Project ManagerEspm Jr. Sp Jan 2010 - Jun 2010São Paulo, Sp, BrAs a project manager I was responsible for managing and leading the project team as well as all project constraints such as cost, time, scope and quality.
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Senior ConsultantEspm Jr. Sp Jul 2009 - Dec 2009São Paulo, Sp, BrAs a senior consultant I was responsible for building a financial viability in which the possibility of using a grange for holding event. After attesting the inviability a finance project was elaborated for better use of financial resources.
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ConsultantEspm Jr. Sp Oct 2008 - Jun 2009São Paulo, Sp, BrAs a consultant I was responsible for conducting a marketing plan project with an emphasis on communication, in which company’s employees, customers, and prospects of the were interviewed. After the interviews recommendations aimed mainly the creation of a marketing department and the restructuring of the human resources department were prepared.
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TraineeEspm Jr. Sp Apr 2008 - Sep 2008São Paulo, Sp, BrAs a trainee I was responsible for restructuring company’s virtual communication and creating a network with its former members, in addition to holding events, implementing a department of social responsibility and experience of the whole routine of a jr consulting company.
Andre Marcel Mendes Skills
Andre Marcel Mendes Education Details
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Fgv - Fundação Getulio VargasMarketing Management -
Fia - Fundação Instituto De AdministraçãoMarketing
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Fgv - Fundação Getulio VargasBusiness And Marketing Management
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Fia - Fundação Instituto De AdministraçãoTraining Program And Specialization In Research And Market Intelligence.
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Espm Escola Superior De Propaganda E MarketingInternational Relations With Enfasis In Marketing And Business
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Spain Business SchoolDigital Marketing
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Ucam Universidad Católica San Antonio De MurciaDigital Marketing
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New York UniversityManagement And Leadership
Frequently Asked Questions about Andre Marcel Mendes
What company does Andre Marcel Mendes work for?
Andre Marcel Mendes works for Linkedin
What is Andre Marcel Mendes's role at the current company?
Andre Marcel Mendes's current role is Social Selling Top Voice I Regional Customer Success Lead | MBA & MSc.
What is Andre Marcel Mendes's email address?
Andre Marcel Mendes's email address is an****@****ail.com
What schools did Andre Marcel Mendes attend?
Andre Marcel Mendes attended Fgv - Fundação Getulio Vargas, Fia - Fundação Instituto De Administração, Fgv - Fundação Getulio Vargas, Fia - Fundação Instituto De Administração, Espm Escola Superior De Propaganda E Marketing, Spain Business School, Ucam Universidad Católica San Antonio De Murcia, New York University.
What are some of Andre Marcel Mendes's interests?
Andre Marcel Mendes has interest in Civil Rights And Social Action, Education, Human Rights, Economic Empowerment.
What skills is Andre Marcel Mendes known for?
Andre Marcel Mendes has skills like Market Analysis, Market Research, Customer Insight, Competitive Analysis, Marketing Strategy, Data Analysis, Business Strategy, Strategic Planning, Key Account Management, Project Management, Microsoft Powerpoint, Microsoft Excel.
Who are Andre Marcel Mendes's colleagues?
Andre Marcel Mendes's colleagues are Phil Golding, John Milton, Daniel Fazio, Jiajing (Jj Never Sleeps) Dai, Prasanna Ravi, Mausam Agrawal, Joel Samuel.
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