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André Mclean Email & Phone Number
Information Technology Support Specialist
at
OneVision Resources
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Support Specialist
Location
Kingston, Jamaica, Jamaica
Who is André Mclean? Overview
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Quick answer
André Mclean is listed as Information Technology Support Specialist at OneVision Resources, based in Kingston, Jamaica, Jamaica. AeroLeads shows a matched LinkedIn profile for André Mclean.
André Mclean previously worked as Senior Operations Support Specialist at Varsity Tutors, A Nerdy Company and Point of Contact at Conduent. André Mclean holds Bachelor Of Science - Bs, Information Technology, 3.57 from University Of The Commonwealth Caribbean (Ucc).
Company email context
Email format at OneVision Resources
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OneVision Resources
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Profile bio
About André Mclean
Results-Driven Operations and Customer Service Leader | Driving Innovation and Team Success.Experienced in spearheading operational excellence and elevating customer experiences, I am a seasoned professional with a proven track record in customer service, operational management, and team leadership. Throughout my career, I have successfully developed teams, streamlined operations, and delivered tangible results in fast-paced environments. My expertise spans a wide range of areas, including Microsoft Office Suite, G Suite, Zendesk, and technical support. I excel in multitasking, communication, and problem-solving, leveraging these skills to create positive learning environments and drive organizational success. Currently pursuing a Bachelor of Science in Information Technology from the University of the Commonwealth Caribbean, I am committed to continuous learning and professional growth. As a customer service supervisor, operations support specialist, and culinary supervisor, I have honed my leadership abilities, time management skills, and adaptability to thrive in dynamic work environments.I am passionate about delivering exceptional service, driving performance strategies, and exceeding client expectations. I am now seeking opportunities to leverage my skills and expertise in a challenging role where I can contribute to organizational success and make a meaningful impact. Let's connect and explore how I can add value to your team.
Current workplace
André Mclean's current company
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5 roles
André Mclean work experience
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Senior Operations Support Specialist
Current
Jun 2023 - Present
Point Of Contact
- As a point of contact, I am responsible for all affairs of the business units in the absence of the operation managers.
- I work as an assistant operations manager and oversee 2-3 supervisors and their teams of 15–20 advisors.Prepare a presentation for the client's weekly business review.
- Complete supervisor schedules on a monthly basis.
- Host focus groups along with operation managers to get feedback from agents.
- complete weekly reports on key performance indicators and provide timely updates to relevant parties.
- Collaborate with the Training and Quality teams so that the necessary assistance is provided to the advisors.
Aug 2021 - Apr 2024
Customer Service Supervisor / Team Manager
- Communicate electronically and in person with computer users experiencing difficulties to determine and document the problems experienced.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Reproduce, diagnose, and resolve technical problems encountered by users.
- Provide advice and training to users in response to identified difficulties.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
Jul 2018 - Apr 2024
Account Specialist
Tenant Management & Leasing: Reviewed and screened new applications, conducted thorough background and credit checks to ensure tenant reliability.Lease Administration: Managed current rental agreements, prepared and processed lease renewals, and ensured timely updates for tenants.Maintenance Coordination: Acted as a liaison between tenants and the.
Feb 2023 - Jun 2023
2 education records
André Mclean education
Bachelor Of Science - Bs, Information Technology, 3.57
Bachelor'S Degree, Computer Science, 2.61
FAQ
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What company does André Mclean work for?
André Mclean works for OneVision Resources.
What is André Mclean's role at OneVision Resources?
André Mclean is listed as Information Technology Support Specialist at OneVision Resources.
Where is André Mclean based?
André Mclean is based in Kingston, Jamaica, Jamaica while working with OneVision Resources.
What companies has André Mclean worked for?
André Mclean has worked for Onevision Resources, Varsity Tutors, A Nerdy Company, Conduent, and Vision Realty & Management.
How can I contact André Mclean?
You can use AeroLeads to view verified contact signals for André Mclean at OneVision Resources, including work email, phone, and LinkedIn data when available.
What schools did André Mclean attend?
André Mclean holds Bachelor Of Science - Bs, Information Technology, 3.57 from University Of The Commonwealth Caribbean (Ucc).
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