Job Responsibilities- Leading the DevOps team utilizing Agile principles. - Involved in the design and implementation of tools that build and deploy infrastructure and services residing in multiple AWS regions around the world - Responsible for service delivery, reliability, scalability, monitoring, and helping define all of this as over time changing into infrastructure-as-code - Work with operations team to design overall IT architecture and infrastructure - Work with development teams to understand architectural designs and business use-cases - Implement and manage a functional CI/CD pipeline that maximizes efficiency for the development teams - Secure applications by developing system access monitoring, profiling, control, and evaluation - Establishing network security and disaster recovery best practices - Ensure your team is consistently delivering at a high pace and meeting deadlines

Job Responsibilities- Knowledge of business process re-engineering principles and processes- Oversee and handle designs for Linux environment, such as administration, security patching, upgrading OS, and troubleshooting problems- Understand, implement, and automate builds, deployments, validations, and configurations- Work with operations team to design overall IT architecture and infrastructure- Work with development teams to understand architectural designs and business use-cases- Implement releases and manage Development, Test, Staging, and Production environments- Secure applications by developing system access monitoring, profiling, control, and evaluation- Establishing network security and disaster recovery best practices- Perform system backups and recovery

Duties and Responsibilities: Become a Subject Matter Expert (SME) in the Tencent Cloud Services PlatformRemove Sales obstacles by providing internal consulting, training, and knowledge supportPartner with Sales to build long-term account relationships, that deliver ongoing business valueDevelop Tencent Cloud based demonstrations, and solutions that successfully meet customer requirementsCollaborate with internal Product and Engineering teams to diagnose and resolve problem casesContribute to solution design, technical documentation, and compete awareness within the Solutions Team

Analyze and discuss client CDN technical requirements during sales engagement● Utilize 3rd party tools to provide proof of concept performance data to assist sales● Work closely with internal engineers to deploy complex CDN solutions to meet clientneeds● Configure and set-up client Re-writes, DNS, Cache Rules, SSL, ICP, Origin to Edgerouting, WAF● Proactively engaging clients to ensure optimal service, identifying ways toincrease usage, and keeping clients up to date with industry standards.● Conduct onsite/remote console and functionality training to partner engineersto help provide optimized support experience and performance to clients.● Resolving and tracking issues through Salesforce, Jira, and custom console ticketingsystems.

Centos, Apache, PHP, MySQL, CSS, Monit, Pingdom, Dupal, Memcache, Monit, NagiosMaintain and monitor server uptime.Implement and customize server templates using LAMP. Assist developers in installing proper modules and core Drupal files.Perform weekly and monthly backups for both database and content. Implement, analyze and provide stats from Google Analytics.Setup and manage email accounts. Manage advertising placement and embed ad codes.

Provide concierge level support and liaison between the client and companyEscalation process: Identify issue, Create and document ticket, Escalate properlyAnalyze customer needs, define requirements, provide project road map and costLiaison: Delegate administrative, billing, and partnership for VIP/High Profile clients: ( TechCrunch, Diesel, Gary Vaynerchuk, Mashable, Rip Curl, Warner Bros., Jeffery Zeldman and Read Write Web )Monitor VIP servers: Nagios, Munnin, Monit and PingdomCentos, Fedora, Ubuntu, Win XP, Win 2000, WordPress, Drupal, JoomlaNOC Tasks: Rack server, Assign IP, RAM upgrade, Terminal use, Hard drive replacement, BackupsMigrate data from one solution to another including content, databases, and email

Resolve customer related issues through a ticketing systemMonitor hardware health and correlate with user issues or product issuesDetermine if issue is solvable, needs escalation, or is out or SCOPESupport multiple service platforms: Shared, VPS, DedicatedProvide documented solutions to technical issues Experienced with Linux command line operationsHelped to migrate all servers from one datacenter to another with minimum service interruption

Help Desk style support: XP, Mac OS, Excel, VM Ware, Printers, Office, Active Directory, DHCPBuild and configure customer servers. Build and maintain network infrastructure: Switchs, Routers, Domain Control, Access Lists, Cabling, DHCP, TCP/IPResolve customer issues via ticketing system.Administered in-house and telecommuters phone system, network, Internet, e-mail and web connectivity.