Andre Morales work email
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If you are looking for a results-driven ticketing professional with 15+ years of governing ticket office operations while driving efficiency and productivity, then look no further than me! I have an extensive history overseeing all facets of daily operations while ensuring compliance with state and federal laws, policies, and regulations.My expertise lies in overseeing personnel, including: training, promotion, enforcement of internal procedures and controls, problem resolution, and performance evaluation. I provide recommendations for personnel actions while motivating employees to achieve peak productivity and performance. I seamlessly coordinate marketing, sales, and business operations to increase paid ticket sales and premium sales.I utilize and maintain all ticket operations technology including sales software, validation scanners, credit card machines, and printers to maximize ticket office efficiency while resolving customer complaints and problems regarding ticket sales and seating. My deep understanding of streamlining business operations and leading employees enables me to analyze team strengths and leverage individual assets to reach business goals efficiently.If you would like to explore my talents further, please feel free to reach me via e-mail at andre.c.morales@gmail.com.
Bom Advisers
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Ticket Operations And Event Management SpecialistBom Advisers Aug 2021 - PresentHome Office - Richboro, Pa; Clients NationallyManage ticket, box office and scanning operations both remotely and on-site for multiple clients such as:• Hy-Vee INDYCAR Race Weekend• The Honda Classic• The Genesis Invitational• Invited Celebrity Classic• Philadelphia Flower Show• Allegiant Stadium• WWE• Fortinet Championship• USFL• NCAA• Feld• The World Games
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Assistant Director, U.S. Open AdmissionsUnited States Golf Association (Usga) Apr 2018 - Aug 2021Liberty Corner, NjOversee all facets of ticketing (200k seats in 2019) and credentialing (43k credentials in 2019) for the U.S. Open, U.S. Women's Open, U.S. Senior Open, U.S. Senior Women's Open, and U.S. Amateur Championships.• Govern one full-time employee, two long-term interns, and 12 temporary on-site interns.• Control multiple on-site box office activities at the U.S. Open, U.S. Women's Open, U.S. Senior Open, U.S. Senior Women's Open, and U.S. Amateur.• Consult with multiple internal agencies to evaluate and process all ticket and credential criteria.• Generate weekly and monthly revenue and capability analyses for C-level executives.• Organize parking permits for the U.S. Open between the USGA Management team and two outside printing suppliers. -
Program Development Coordinator, Mystery ShoppingLra By Deloitte (Formerly Lra Worldwide, Inc.) May 2014 - Apr 2018Horsham, PaGoverned Deloitte Network's recruiting, hiring, and training for several domestic and international services.• Furnished clients in implementing strategies and standards to improve consumer and brand loyalty.• Established and addressed client customer service issues by drafting weekly, monthly, and annual client analysis reviews.• Maintained budget and track expenditures/transactions.• Achieved obtaining the highest amount of sports clientele to the company ever.
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Assistant Director, Ticket OperationsPhiladelphia Eagles Aug 2010 - May 2014Philadelphia, Pennsylvania, United StatesInterfaced with NFL Clubs, the NFL League Office, and TV Partners while overseeing five full-time personnel, two full-time interns, and 12 academic interns per semester.• Regulated daily ticket office operations, including customer support, customer satisfaction, and order fulfillment.• Coordinated the development, allocation, and reconciliation of parking passes for all activities at Lincoln Financial Field.• Organized and supervised 60 additional ticketing staff employees during events.• Served as a liaison between the Eagles and distributors, including a third party for seat license sales. -
Financial Coordinator, Ticket OperationsPhiladelphia Eagles Oct 2006 - Aug 2010Philadelphia, Pennsylvania, United StatesOrchestrated all activities inside the ticket office, including handling customer concerns, relocation requests, general inquiries, addressing lost/stolen tickets, fraudulent tickets, ticket sales, payments, and payment issues.• Assisted the Special Events Manager with the preparation, configuration, and implementation of all non-Eagles events, such as Temple University football games, Army/Navy games, concerts, and international soccer matches.• Drafted and distributed financial, sales, and renewal documents to executives daily.• Arranged daily, monthly, and yearly financial balancing.
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Coordinator, Ticket OperationsWashington Capitals Jul 2005 - Oct 2006 -
Intern, Ticket Operations & Guest ServicesPhiladelphia Eagles Jun 2004 - Jul 2005
Andre Morales Education Details
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Sports Management -
Saint Joseph'S Preparatory School
Frequently Asked Questions about Andre Morales
What company does Andre Morales work for?
Andre Morales works for Bom Advisers
What is Andre Morales's role at the current company?
Andre Morales's current role is Ticket Operations and Event Management Specialist at BOM Advisers.
What is Andre Morales's email address?
Andre Morales's email address is am****@****sga.org
What is Andre Morales's direct phone number?
Andre Morales's direct phone number is (800) 872*****
What schools did Andre Morales attend?
Andre Morales attended Temple University, Saint Joseph's Preparatory School.
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Andre Morales
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