- Delivered comprehensive end-to-end technology services and support for Production and Post-Production, enhancing efficiency across WarnerMedia Networks and Creative Brands including Film, TV, Animation, Original, Sports Live Events, Quality Control and Content Customization.- Established strong relationships with partners and vendors, implementing feedback loops to ensure technical operations met client expectations and industry regulations, enhancing operational efficiency and performance. - Coordinated bi-weekly cross-functional meetings between Senior Leadership and Engineering teams, resulting in faster project delivery and elimination of major bottlenecks.- Delivered ITSM-based support for incident, task, and problem management, significantly reducing resolution times and enhancing service continuity across all departments.- Established comprehensive Quality Assurance processes and engineering SOPs critical to broadcast and production system maintenance and operations for improving system reliability and reducing operational issues.- Systematically maintained master equipment and software lists, ensuring full compliance with SLAs and on-time renewals of all software and hardware assets.- Led an engineering team in designing and managing Production systems and executing effective SAT and UAT methodologies and software deployment strategies, reducing deployment issues and ensuring seamless operational workflows.- Foster a collaborative and high-performance team environment through effective coaching, mentoring, and professional development, resulting in a notable increase in team productivity.- Enforced rigorous change control processes, resulting in decreased system downtime andsignificantly improved operational stability.- Investigated and advocated for cutting-edge technologies, achieving noticeable improvementsin system performance and user satisfaction.

- Specialized in pioneering technologies, leading to more efficient content creation processes andboosting overall team output.- Utilized AutoCAD, Microsoft Office 365, Service-Now, Jira and others to streamline project,incident management and design processes, improving team efficiency and output.- Delivered comprehensive solutions incorporating systems design, workflow integration, andtechnical support for platforms such as Non-Linear Edit, Color Correction, Finishing, GraphicDesign, VFX, QC, SDR, Virtualization, MAM, PAM, Media File Transfer, Transcoding , IP Networkand more, enhancing workflow efficiency and improving client satisfaction.

- Championed the orchestration of complex technological ecosystems, optimizing postproductionworkflows and network design, enhancing efficiency.- Developed expertise in Avid Technologies, Adobe Suite, Final Cut Pro HD, Autodesk M&EContent creation tools, Data Servers, Storage Systems and Archive, Network Infrastructure,Transfer, Transcode and Streaming Technologies, leading to successful execution of high-profileprojects and improved client satisfaction.