Get new costumers for the dental crowns in the republic of Ireland, and maintain and follow up our happy costumers iN Northern of Ireland• Engaging in effective client communication to understand their needs and provide tailored solutions to address their challenges and offer the best prices and most transparent deal• Nurturing and fostering positive, long-lasting relationships with both existing and prospective clientsConducting proactive outbound campaigns, including phone calls and emails, to generate buys• Creating and delivering comprehensive proposals that align with each client's unique business requirements• Delivering exceptional customer service by consistently following up with clients• Establishing strong connections with key decision-makers to enhance collaboration and decision-making processes• Converting proposals into finalized contracts, ready for signature

Analyzing customer sales performance and delivery data: Conducted thorough analysis of sales data and delivery metrics to gain valuable insights into customer performance. Utilized analytical tools and techniques to identify trends, patterns, and areas for improvement.- Taking proactive measures to solve problems: Promptly identified and addressed any issues or challenges faced by customers. Implemented appropriate measures to resolve problems, ensuring customer satisfaction and retention.- Assisting customers in achieving higher sales: Leveraged expertise and knowledge to provide guidance and recommendations, enabling customers to increase their sales by up to 22% through effective utilization of our equipment. Collaborated with clients to develop tailored strategies to maximize their sales potential.- Driving cost savings through strategic negotiation: Successfully reduced payroll and benefits administration costs by 30% through skillful negotiation of pricing and fees. This was accomplished while ensuring the continuation and improvement of our services, maintaining the highest quality standards.- By implementing strategic cost-cutting measures, we achieved significant savings without compromising the quality of our services, contributing to the overall success an

• Act as client advocates and work with internal departments to ensure that client needs are understood and satisfied.• Assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.• Sale of medical packages for companies • In 9 years, I helped grow from 200 customer services to more than 1400 nationwide.• Telemarking for the prospection of new business development • Telesales for service add-ons to existing customers, improving from basic packages topremium packages. • Account Management • BackOffice support• Manage to place in order a plan to cost reduction of the company expenses without damaging the service provided. We managed to reduce it by 22.5%. • Human Resources management how to improve the best of each team member towards the company goals.• Inbound/outbound customer service calls • Supporting the team on the Inbound/outbound marketing call and how to improve the sales target.

• Support the customer in all the situations that they present and find solutions to them. • Telesales of equipment, service plans and accessories • Telemarketing for cross-selling and upselling plans • Primary support on the daily services of the service • Backoffice • Ensuring that the customer would buy the equipment/plan that they need. And notwhat they thought was right for them. That would ensure the satisfaction of the customerand not have future complaints about the product they bought.