Andre Proctor Email & Phone Number

Reviewing a patient’s medical records after a visit and translating the information into codes that insurers use to process claims from patients.Achieve maximum reimbursement for services providedConduct auditsEnsure proper coding on provider documentationConfirming treatments with medical staffExamining documents for missing information and submitting forms to insurers for reimbursement

This position is responsible for billing, accounts payable, accounts receivable, collections,purchase orders, company phone answering, customer communication, service scheduling, workforcecommunication, company computers and phones, internet, company insurances, employee onboarding, drugtesting, as well as, a variety of other administrative responsibilities. This position is responsible for masteringQuickBooks online, LMN (Landscape Management Network), and creating a seamless interaction with Helpside, thecompany’s third-party payroll and benefits partner. This position is responsible for customer and job setup in LMN,also entering and keeping parts and pricing up to date. This position is responsible for researching andimplementing the most efficient and cost-effective administrative processes to improve the overall business operation.

Salt Lake City, Utah, United States

• Manage, hold accountable and maintain a high standard of office aesthetics and cleanliness • Answer phones and handle customer inquiries and complaints• Perform various account receivable duties as assigned • Work with hiring managers to schedule interviews, post, track and maintain job postings, perform talent searches and new employee acquisition follow up• Development, modernization and manage employee onboarding processes and maintenance• Maintain and update employee handbook and benefits packets • Maintain company contact lists and department process manuals• Work with CFO on tracking, maintaining and coordinating IT/office equipment inventory • Manage contract and price negotiations with various vendors, service providers, etc. • Track employee birthdays, team and company culture projects as assigned• Record and manage meeting action item lists and project follow up• Submit PO’s and expense reports for leadership as needed and in a timely manner• Liaise with facility management vendors, building maintenance, cleaning, catering, security, etc. with approval from leadership • Manage conference room schedules and various leadership calendars• Maintain and manage a strong social media presence with creativity and flare while working within company narrative and guidelines• Lead and data entry into CRM• Order and maintain office supplies • Product fulfilment sourcing & various project research • Manage various marketing, sponsorship and trade agreement campaigns and ROI tracking projects as needed• Provide administrative support leadership as needed • Troubleshoot and resolve employee issues and concerns• Provide information about the products and services• Various other duties as assigned

Salt Lake City, Utah, United States

Coordinated between patient, doctors office and insurance company.Verified insurance eligibility and benefits.Took inbound and outbound calls to speak with patients about their case.Worked diligently on patient cases to get them their DME in a timely manner.

Salt Lake County, Utah, United States

In charge of shopping for and keeping inventory and supplies up to date.Drove food truck to and from event location.Cooked scones and made drinks for customers.Handled payments on register.Networked with other food trucks and events staff to grow awareness.

Chesapeake, Virginia, United States

Verified insurance eligibility and benefits.Managed and Coordinated billing for patients.Encrypted medical service charges using ICD-10 code system.Filed patient records and submitted claims.Oversaw all other other PRT.Successfully increased PRT retention by creating a positive work environment.Administered daily operations to ensure policies are adhered to and understood by staff.Handled and deescalated elevated situations.Quickly filled providers schedules.Took inbound phone calls to schedule patients appointment.Provided all paperwork pertaining to patients appointment.Placed outbound calls to coordinate appointments with specialist.Completed medical records requests.Handled and responded to all incoming facsimile transmissions.

Newport News, Virginia, United States

Arrived and swiftly identified patients transported by ambulance utilizing EpicQuickly responded to incoming Trauma, Critical, and Stroke Alerts to provide patient with wristband and staff with patient labelsUpdated patient demographics with the latest informationAdded insurance information and collected copaymentsWent over patient bill of rights and privacy policies with patientsProvided exceptional customer service and care to patients, and their familyEffectively communicated with coworkers

Fort Bragg, North Carolina

Completion of United States Army Basic Training and specialized schooling.Protected lives and property on Army installations by enforcing military laws and regulations, as well as controlling traffic, preventing crime, and responding to emergencies.Responsible for providing support to the battlefield by conducting area security, internment/resettlement, maneuver and mobility support, maintaining law and order, and police intelligence operations.Performed as a team member in support of battlefield operations, installation law and order operations and security of Army resources and installations.Adequately followed military police squads and sections, operate police desks, plan crime prevention measures, operates evidence rooms and prepare operations plans and order in military police detachments in support of both battlefield and installation law and order operations and security of resources and installations.Earned consistent commendations for devotion to duty with citations for excellence in rapidly resolving crisis, upholding law and order, relating effectively with culturally diverse populations and protecting property and lives.Fulfilled a range of military police duties for both combat and peacekeeping missions.Gained proficiency and experience in: being a first responder to traffic accidents and investigations, police patrol, tickets and report writing, felony traffic stops, search and seizures, criminal investigations and suspect interviewing, fingerprinting, and processing.

High School Diploma

Bachelor Of Science - Bs, Business Administration And Management, General