• Negotiating beneficial supplier contracts• Organizing purchasing logs to maintain an accurate inventory supply• Managing budgets, all while setting new goals to achieve.• Hiring and training staff to provide excellent customer service to patrons.• Setting, enforcing, and training all employees on quality, safety controls and procedures.• Planning and taking part in promotional events within bar and community.• Creating and implementing social media campaigns.

• Collected all information with the ultimate goal of creating positive outcomes for clients claims.• Delivered exceptional and courteous customer service• Handled claims of property loss to building and contents• Reviewed collision center estimates, damage photos and negotiated fair cost for repair.• Identified potential fraud indicators• Coordinated client repairs of vehicle.• Evaluated vehicle values in cases of total loss.• Coordinated rental vehicle for customer• Mitigated storage charges by coordinating salvage pick up• Issued payments for repairs and settlements to customers.

• Handled claim files for total loss claims.• Successfully managed a high volume of claims calls and paperwork• Contacted customers and lienholders to provide necessary file information to comply with qualityand process standards.• Generated and sent appropriate forms to insured/claimant for completion.• Processed claims payments.• Obtained proper paperwork for owner retained vehicles• Disposed of total loss vehicles• Worked on retention projects to recover millions for company• Created new spreadsheet system for department file handling• Worked Catastrophe team for Hurricane Sandy• Exceeded department goals for service, quality, and compliance• Trained new total loss adjusters